Alexis Herrera Email & Phone Number

Chicago, Illinois, United States

● Assisted with the collaboration of engineers in generating a data loss prevention GAP analysis report to recommend solutions and to address any potential gaps.● Developed and executed complex queries using Kusto Query Language (KQL) in Microsoft Defender XDR's advanced hunting tool to proactively search for threats across endpoints, email, cloud apps, and identities. ● Generated interactive reports detailing hunting activities and findings, including threat categorizations and adversary tactics aligned with the MITRE ATT&CK framework.

Chicago, Illinois, United States

● Successfully Onboarded and tested internal web applications using SAST (Static Application Security Testing) application security tools. Examined code to determine vulnerabilities and effectively communicate with team departments and developers for remediation. ● Conducted active application and API vulnerability scanning using DAST (dynamic Application Security Test) security tool. Generated reports preformed code analysis review for internal application development departments. ● Responsible for onboarding external facing applications using enterprise grade web application firewall tooling. Coordinated and consulted with internal department stakeholders for maintaining and troubleshooting applications via WAF (web application firewall). ● Preform routine network discovery and vulnerability scanning of network switches, routers, firewalls, workstations, servers, virtual desktop and IOT devices using vulnerability management tool. ● Designed and generated vulnerability risk reports for internal Core IT departments across the organization. Created automated reporting to internal core IT departments. ● Preform routine scanning of network switches, routers, firewalls, workstations, servers and IOT devices using vulnerability management tool.

Chicago, Illinois, United States

Chicago, Illinois, United States

● Provide help desk support to internal users by configuring and installing VPN software, password reset, and software upgrades using Active Directory and Windows PowerShell to complete various tasks. ● Install, test, and configure new workstations, peripheral equipment, and software for internal users. ● Manage, Monitor and document technical support issues through Freshdesk Ticket software.● Assisting in maintaining inventory of all equipment, software, and software licenses. ● Conduct third party application software upgrades in an efficient manner.

Chicago, Illinois, United States

● Managed and supported over 300 end-user workstations including ticket prioritization, documentation, tracking on time. ● Provide on-site client support by configuring and installing workstations, printers, routers, switches, and access points.● Configure and troubleshoot Microsoft office 365 products and assisted in windows profile and email data migrations.● Implemented best security practices and protocols for local startups, boutique law firms, and health providers using risk management NIST framework. ● Conduct routine patch management on desktop workstations, apple IOS, Android, network equipment and IOT devices.

Bachelor Of Applied Science, Information Systems/Network Technologies

Associate'S Degree, Liberal Arts And Sciences

High School Diploma