Alexis Hiser Email & Phone Number

Westborough, Massachusetts, United States

o Managed a strategic IT program that was comprised of 4 divisions made up of 17 component projects focused on data migrations and streamlining the organizations operational architecture o Coordinated the organization’s first quarterly planning interval based on SAFe 6.0 (Scaled AgileFramework) which gathered 45 cross functional attendees, enhancing.

Remote

o Planned and executed 5 M&A data migrations into Salesforce totaling $37.5M in annual revenue o Collaborated with approximately 35 internal stakeholders to define project scope, goals,deliverables and managed expectations throughout the project life cycleo Developed and implemented a standard project and go-live cut over plan template usingMonday.com.

o Developed and led a team of 3 data analysts, providing guidance and support to ensure efficient data migrations into Salesforce and other industry-standard systemso Created and established training, standard operating procedures (SOP’s), metrics, project plans, and progress tracking goals to streamline data migration processes and ensure alignment with.

o Assisted in the creation and execution of due diligence plans for 55 M&A projects, including organizing CapEx, adjusting P&S agreements in preparation for closingo Developed and implemented a comprehensive data migration plan, ensuring the successful organization and transfer of data within 90 days post-close, aligned with the organization's strategic.

o Answered approximately 85 calls daily, maintaining an average call duration of 4 minutes, effectively addressing service issues, new orders and billing inquireso Generated and presented comprehensive reports on departmental performance, contributing to strategic planning and improvement initiativeso Recognized as a top 5 performer for 3 quarters of the.