Alexis Hogan Email and Phone Number

• Greeting and welcoming patients to the practice and offering amenities.• Scheduling, rescheduling, or canceling appointments as needed.• Assisting patients to fill out information forms.• Updating patient records and documents. • Verifying insurance eligibility and current insurance breakdown.• Scheduling follow-up appointments and providing telephonic reminders.• Verifying methods of payment and collecting payments as needed.• Performing general office duties, such as answering telephones, photocopying, faxing, ensuring cleanliness of reception area and common areas.• Seat patient in operatory as needed to keep appointment schedules on time.

60+ calls daily• To review Merril lunch documents submitted for many accounts including Trusts, Joint, and Custodial, and advise of any restrictions or errors on the forms.• Performing point-of-call assistance through a bridge system and screen sharing and getting accounts to good standing for any money movement, updates to client information as needed.

September 2020 to February 2022• Selling Promotional and marketing products to clients offering offset and digital printing, including but not limited to business cards, large format prints, apparel, brochures, books, and more.• Produce designs, proofs, and updates for customers using Adobe Illustrator, listening to what they request and keeping attention to detail to create a job the customer is satisfied with.• Prepares or completes the creative concepts, graphic design, pre-press work, and technical specifications necessary to complete and print projects.• Handle phone calls and emails requesting all necessary information to quote and fulfill orders and respond promptly and efficiently.• Produce invoices and receive payments via the back end of the e-commerce system or QuickBooks.• Placing orders, creating POs, and updating orders as they are processed, produced, and shipped via third-party vendors. • Following up with any possible leads and closing sales by meeting customer's needs.

Selling Promotional and marketing products to customers within healthcare, construction, architecture, and educational fields.• Managing the business's Instagram profile.• Handle high volume phone calls and emails requesting all necessary information to quote and fulfill orders, and responding promptly and efficiently.• Tracking orders once placed to ensure they are produced and shipped in a timely manner.• Organizing all printed and promotional samples.• Create new marketing material to advertise the promotional department to new and existing customers.• Importing customer orders and vendor sales orders into QuickBooks for billing purposes.• Light Graphic Design with Adobe Illustrator.

• Working as an Administrative Assistant and Selling Promotional and marketing items to Healthcare setting including but not limited to Hospitals, Nursing Facilities, and Rehabilitation Centers.• Handle high volume emails via Microsoft Outlook and responding promptly and efficiently.• Follow up with Leads to new accounts while maintaining existing accounts.• Ability to tactfully handle stressful and difficult situations, possessing strong problem-solving skills.• Ensure cleanliness of the workspace and surrounding area.• To keep an inventory of office supplies and restocking when needed.• Filing all client paperwork.• Tracking orders once placed to ensure they are produced and shipped in a timely manner.

• Listen attentively to the caller needs to ensure a positive customer experience.• Process payments, billing, and complete supporting paperwork and data entry as required.• Ability to tactfully handle stressful and difficult situations, possessing strong problem-solving skills.• Responsible for the design and implementation of store menus, holiday menus, signs, and banners.• Inputting Data and Inventory into the POS system. Keep pricing updated within High Holiday seasons and year-round.