•Lead end-to-end product management and design for diverse clients, applying user-centered design to deliver exceptional user experiences, drive improved user engagement, conversion rates, and overall satisfaction.•Conduct comprehensive user research, including user interviews, surveys, and usability testing, to gather insights that inform data-driven design decisions, resulting on average a 25% improvement in overall user satisfaction.•Developed UX strategies, wireframes, and prototypes for seamless experiences across web, mobile, and desktop platforms.•Collaborate with developers, product managers, and stakeholders, ensuring efficient project execution through Agile methodologies and delivering exceptional products while reducing time to market. •Cultivate strong client relationships, serving as a trusted advisor on UX strategy and collaborating closely to align product vision with business objectives.

12-week User Experience Design Immersive, centered on user-focused design, collaborative teamwork, developing relationships with clients, and honing design thinking

Oversaw all service/profit objectives, P&L, operational strategies, and programs while directing bidding and hiring of all contracts and forecasts. Directly manage all aspects of operations while upholding the hotel's 5-star Forbes-recognized reputation.__________•Oversaw all service/profit objectives, P&L, operational strategies, and programs, while directing bidding and hiring of all contracts and forecasts.•Directly managed all aspects of operations while upholding the hotel’s 5-star Forbes-recognized reputation. •Implemented a technology training program for 20 team members to enhance industry knowledge of best practices, while enforcing policies, procedures, and company values. •Streamlined business strategies by managing purchases, inventory, scheduling, payroll, budget maintenance, and reviews.

Successfully managed and executed multiple projects by coordinating cross-functional teams, monitoring project timelines, and communicating effectively with stakeholders to ensure timely and efficient project completion.__________•Developed and managed a production calendar that resulted in a streamlined process and reduced project delays by 40%.•Implemented a new project management system that improved cross-functional collaboration and reduced project completion time by 30%.•Performed field reviews of project study areas for current and future locations, and validated schematic designs while working cross-functionally with hardware engineers. •Determined the impact on pedestrian and vehicular traffic patterns related to regulatory requirements to achieve stated project objectives.

Maintained vendor relationships; priced collections for wholesale and retail, assisted in the design process, material sourcing, and mass production while executing ideations to their final concepts. __________• Managed a team of 60 jewelers, improved efficiency, met production goals, and ensured quality control. Coordinated shipping, invoicing, memos, and repairs to guarantee customer satisfaction.• Oversaw development and implementation of a new quality control system, while maintaining vendor relationships and ensuring the final concept met customers' specifications.• Implemented eCommerce marketing strategies, managed inventory, coordinated with vendors, and provided excellent customer service to boost online sales.

Trading Intern on the NYSE Trading Floor New York, NY Managed transaction settlements: supervised daily reconciliation of trading activity and transmission of trades for the clearing broker. __________•Contributed to risk management efforts for a $200M portfolio by monitoring and assessing internal and external data.•Ensured accurate and efficient trade transactions by monitoring the Order Audit Trail System (OATS).