• Created engaging and persuasive social media content inspiring athletes to become a part of an inclusive and motivating gym environment• Managed the company Instagram and Facebook accounts engaging 24K followers and gym members daily• Coordinated with the gym’s current Social Media Manager to create posts using Canva Software• Managed daily gym activities and coordinated with coaches about daily workouts and overall function

• Orchestrated management of social media platforms, curating content to bolster engagement/increase follower count • Fostered user engagement with followers daily, responding to all forms of messaging building strong rapport/brand loyalty• Collaborated within the marketing industry, leveraging relationships to amplify brand visibility and explore opportunities• Coordinated with cross-functional teams to align social media strategies with broader marketing initiatives,• Directed cohesive brand messaging to amplify campaign effectiveness• Adapted analytical tools including Metricool to track performance metrics, glean insights, and refine social media strategies

• Developed and executed content strategies across various social media platforms to drive visibility and engagement • Contributed innovative content to the development and execution of marketing campaigns to achieve company objectives. • Produced and coordinated digital inventory files showcasing features and details to increase visual marketing asset• Effectively handled various communication tasks to provide excellent service and support to internal and external clients • Utilized analytical tools including HubSpot and Meta Business Suite to track key metrics and drive marketing strategies

• Led and mentored team members to enhance customer engagement, ensuring alignment with brand’s objectives and values• Partnered with management to deepen understanding of the brand’s ethos, driving consistent service excellence• Trained and onboarded new hires, effectively communicating policies and procedures to maintain high operational standards

Engaged with diverse international guests, providing exceptional customer service while adhering to Disney’s 5 Keys of Safety, Inclusion, Courtesy, Show, and Efficiency.Ensured a welcoming and inclusive environment for guests from various cultural backgrounds, demonstrating sensitivity to their needs and preferences.Maintained high standards of safety and efficiency while managing guest interactions, ensuring seamless and memorable experiences.Contributed to a team-oriented environment focused on upholding Disney’s core values and creating magical experiences for visitors.Assisted in resolving guest concerns and issues promptly, ensuring satisfaction while promoting a positive brand experience.