Alexis Ramos Email & Phone Number

Chicago, Illinois, United States

• Process service requests by reviewing and analyzing critical documentation from customers to ensure accurate processing.
• Manage dual responsibilities as both an Analyst and Inspector Work Planner, balancing the multiple functions effectively.
• Notate multiple systems and provide project updates to both internal teams and customers.
• Led remote training for 7 new Analysts and 1 Inspector Work Planner, facilitating smooth integration into their roles.
• Coordinate vault access requests for fire and smoke alarm testing, ensuring smooth operations.
• Prepare and provide Arc flash hazard analysis studies to customers in a timely and accurate manner.

Chicago, IL, United States

• February 2020 – August 2022, Resumed March 2024 – Present At the start of my tenure, I was contracted through TEKsystems until Aerotek (now Actalent) secured a contract with ComEd. I am proud to have been the inaugural.
• Managed and dispatched daily inspection assignments for a team of 3-6 inspectors, ensuring efficient and on-time completion.
• Led New Business projects across four departments, driving timely and successful project execution.
• Produced detailed daily and monthly progress reports to track workflow, ensuring that timelines and departmental standards were consistently met.
• Demonstrated adaptability by mastering the New Business Analyst position and successfully managing additional responsibilities for extended periods.
• Provided remote leadership and guidance to 4 summer interns, promoting their professional growth and contributing to their productivity.

Greater Chicago Area

• Swiftly addressed crowd control issues to ensure the safety and security of patrons.
• Served as an ambassador for events including indoor and outdoor concerts, festivals, sporting games, and corporate parties.
• Performed thorough screenings using bag checks, hand wands, and ID verification.
• Monitored and controlled access credentials access to sensitive areas, ensuring compliance with security protocols.

Chicago, Illinois, United States

Greater Chicago Area

• During my time at BlueGrace Logistics, I was responsible for driving carrier relationships and ensuring seamless transportation operations. I played a key role in expanding the client portfolio, negotiating favorable.
• Identified and onboarded reliable carriers, contributing to the growth of the client portfolio and expanding transportation options.
• Negotiated competitive rates, documented agreements, and communicated offers effectively, resulting in successful load bookings and enhanced customer satisfaction.
• Managed day-to-day shipment operations, ensuring timely pick-ups and deliveries to meet client schedules.
• Acted swiftly to resolve transportation issues, addressing challenges with urgency while maintaining high service standards.

• Cultivated an inclusive community of 60 residents and offered guidance on academic, social, and personal matters.
• Managed administrative duties such as handling maintenance requests, incident reports, and room transfers.
• Employed mediation techniques to resolve conflicts promptly and professionally.
• Participated in the recruitment and selection process for new Community Advisors for the upcoming academic year.
• Designed and conducted 8 educational programs covering topics like diversity, inequality, relationships, and academic success.
• Recognized with the "Unsung Hero Award" for significant contributions to Grant Residence Hall, its residents, and staff.

• Provided personalized support and guidance to fellow students seeking transformative international study abroad experiences.
• Leveraged firsthand study abroad experience to assist students in navigating program options, logistics, and cultural challenges.
• Facilitated workshops and informational sessions, promoting cross-cultural understanding and the benefits of global education.
• Offered one-on-one advising appointments, helping students overcome barriers to successful study abroad experiences.
• Empowered peers to embark on enriching journeys of self-discovery, academic growth, and cultural exchange through effective communication and empathy.
• Committed to fostering global engagement and facilitating the personal and academic success of students abroad.

Bucerias, Riviera Nayarit, Mexico

• Collaborated with a diverse team to launch an innovative tour experience in San Juan de Abajo, Nayarit, centered on amplifying the stories of local entrepreneurs, supporting their endeavors, and engaging in a variety.
• Formulated a comprehensive marketing strategy, utilizing Google platforms for market research and implementing digital marketing campaigns on social media channels aligned with organizational objectives.
• Delivered weekly market research presentations to key stakeholders and senior management leading up to the launch of the Heartland Traditions Tour.

Chicago, IL

• Oversaw scheduling, reporting, and task assignments for company inspectors, ensuring efficient allocation of resources and timely completion of duties.
• Managed customer records, monitored contract compliance, and conducted customer satisfaction surveys to maintain high service standards and client relations.
• Conducted comprehensive site inspections to assess service requirements and equipment needs for new business installations, ensuring quality and operational readiness.

Bachelor'S Degree, Marketing

Activities and Societies: Pi Sigma Epsilon National Co-Ed Business Fraternity, Women in Business Professions, and Adela de la Torre Latino.

Bachelor'S Degree, Management, Emphasis In Human Resources

Activities and Societies: Society for Human Resource Management (SHRM)