Manage all daily operations of the business including, but not limited to communications, accounts receivable/payable, logistics, inventory, social media & website, product and industry research, marketing material design, informational document creation, employee empowerment, and technical support. - Provide unwavering customer support, acquiring and retaining long-term clients.- Process all invoices, payments, bills, and paperwork while adhering to implemented organizational structure.- Coordinate freight logistics with multiple parties providing quotes, updates, and tracking.- Executed various digital marketing campaigns, increasing sales by 31%.- Administer company-wide operational changes, contributing to improved morale and demonstrable efficiency.- Pioneered material sample strategy, leading to company-wide implementation.- Created Health Product Declarations for all products, resulting in recognition from leading industry transparency initiative online libraries.- Establish relationships with potential clients, resulting in over a quarter of $1 million in personal lifetime sales revenue.- Maintain detailed logs for logistics, leads, samples, and technical issue tracking. - Technical Support around the office with detailed notes of troubleshooting steps & solutions. Key holderCommunication ManagementAccounts Receivable/PayablePick-up & Delivery CoordinatorInventory ControlEmployee EmpowermentSocial Media MarketingEmail Marketing CampaignsAsset ManagementProduct and Industry ResearchCreate Informational DocumentsDesign Marketing MaterialTechnical Support

Coordinated guest reservations, seating, and overall flow of the dining room while providing exceptional customer service.

Provided help around the Nursery for years until graduating to fieldwork, where I serviced client accounts and maintained their plant aesthetics.

Demonstrated strong team-building skills and was promoted from Team Member after just one year of employment.