Alexis Serrano Email & Phone Number

Berwyn, Il, Us

Dublin 2, Ie

Code analysis of microservices to better understand and report IT Tickets. Interacted with multiple components of an application, such as MuleSoft for authenticating users, Pivotal Cloud Foundry for application deployment and data monitoring, RESTful APIs for application interaction, and Kafka for obtaining updated data from a database. Learned application structure and tools applied to build functionalities to improve reporting and resolution of IT Tickets related to application issues.Learned to resolve IT Tickets related to application issues by applying automation, Python, and Machine Learning. Performed data analysis for IT Tickets by converting Ticket Data from MongoDB to a CSV file, then send the generated file through an automatic email to leadership and team members. Optimized Python Scripts to reduce code length and runtime by 20%.

Facilitate the play of golf for club members in ways that include carrying equipment, knowing distance to hazards, and reading greens. Consult with a group of at least 3 other caddies to formulate an organized system for efficient group play. Interact with golfers to aid their play of golf and create an enjoyable golf experience

Perform regular duties including opening and closing golf course, training new employees, and respond to members’ requests to facilitate their visit. Consult with 2 other associates to maintain order and efficiently complete tasks during a shift.

Champaign, Il, Us

Maintain company website and integrate new features, using React.js, to improve user experience and navigation. Developed a messaging platform using React.js and deployed by Firebase Cloud to allow user communication with company representatives.

Champaign, Il, Us

Oversee the CAPE program at Career Advancement Exchange aimed to teach 7 underrepresented students about HTML, CSS, JavaScript, React.js, and Firebase deployment. I work with 5 CAPE instructors to help create course content and project assignments distributed to students. I've also created beginner level lesson videos demonstrating my knowledge on and teaching the fundamentals of git, GitHub, and VSCode.

Collaborated with 3 developers to create a social app aimed to help community members find people with similar interest and hobbies. Created a "Post" page using React Native to collect details and store to Firebase. Integrated a "Feed" page to display 10 and more unique posts retrieved from Firebase and displayed using React Native. Optimized Firebase retrieval to reduce numbers of renders and increase performance.

Bachelor Of Science - Bs, Computer Science

High School Diploma