• Works directly with pastor to schedule travel plans and maintain personal calendar • Answers telephone calls, designs business cards and upload new material on website• Responsible for daily operations, analyzing invoices to complete payments to vendors • Manages reports to maintain and post accounting figures and financial records using QuickBooks • Confirms all speaking engagements, organizes all church events and constructs weekly announcement bulletins

•Responsible for managing and triaging calls, email and fax referral inboxes across multiple support clinics, and owns patient intake/registration and scheduling•Friendly, customer-centric approach, attention to detail and ability to work in a fast-paced environment are keys to success•Responsible for in- and outbound multi-clinic phone, email, e-referral and fax management, with primary focus on accurate and timely patient intake and scheduling•Request and obtain relevant documents to ensure accurate patient registration, both at initial evaluation as well as ongoing documentation requests as needed and directed by ATI’s Central Billing Office and Central Insurance Verification teams•Effectively triage and/or route inbound patient inquiries to the appropriate department and/or clinic•Support rescheduling efforts for existing patients in collaboration with support clinical teams, and aligned with ATI’s operational standards and expectations•Collaborate with supporting Clinic Directors to ensure timely scheduling of new and existing patients to appropriate clinician schedules•Own all elements of patient intake processing and workflows, including creation of patient accounts with ATI’s systems, and timely management of appropriate work queues•Meet scheduling expectations based on defined parameters for each support clinic, including timely referral conversion and appropriate scheduling practices•Assist clinics with patient copay collection and authorization processes where needed

• Answered customer’s inquiries via form, email or phone• Completed order entry data to fulfill warrant claims• Gathered data from monthly returns to assist with quality engineering meeting• Designated point of contact for escalated issues and unique cases• Completed work orders using iProcurement (Oracle)• Created weekly marketing PowerPoints for new and pre-existing products • Conducted training for new Hire Employee as well as refresher for previous employed

Assistant Grocery Specialist• Responsible for six or more direct reports during any shift,• Ordered through various companies to stock shelves and edited all distribution from various companies• Assisted with quarterly inventories• Create tags for missing schematics, trained all new employees in the department and set the precedent for exceptional customer service.