Alexis Stringham Email & Phone Number

Plymouth County, Massachusetts, United States

Brockton, Massachusetts, United States

Worked as a PCA for a woman with MS that was injured from a fall. She was paralyzed from the neck down. Care included sponge baths, incontinence care, wound care, medication sorting, g-tube use and care, hoyer lift transfers, meal prep, and appointment scheduling.

Waltham, Massachusetts, United States

Worked with the company to develop a more efficient and accurate way to maintain data in their outbound Quality Assurance reports, then trained associates in the process and developed program documentation. I worked as a program 'interpreter' and point of contact to ensure that customers received and understood the data in their Quality Assurance Reports. I wrote detailed training documents for the entire Q.A. Data Entry process. And I worked closely with the Network Manager, finding more efficient ways to work the program.We used AS400 to enter customer reports and maintain report history.

Merrimack, New Hampshire, United States

Worked as a retirement specialist focused on 401(k) accounts before eventually moving to handling more complicated plans like 403(b)s. I finished my time at Fidelity on the escalations desk where I took calls from other associates to help handle customers who were frustrated or needed help that a regular associate couldn't provide.

English Language And Literature, General

Education record