Alexis Wright Email & Phone Number

Edinburgh, Scotland, United Kingdom

Insurance, Pensions & Investments -SWE Ring-Fencing Project

Edinburgh City, Scotland, United Kingdom

Design & Delivery Project Senior Analyst for CDD Strategic In Life Project - POET (Process, Operations, Enablement & Treatment) - Managed and delivered components for the design solution for Financial Crime through data changes or events, via architectural build and deployment of the projects scope in Customer, Operations & Policy pods. - Operated in an Agile environment, whilst supporting the Project Manager and standing in as Scrum Master in stand ups, refinement, and planning.- Organized and facilitated design workshops, whilst identifying business and resource requirements against the project plans and velocity.- Created and delivered the business requirements, documenting ‘AS IS’ and ‘TO BE’ processes and process flows. User stories created consistently against business objectives/epics recorded in Jira.- Collaborated with SMEs from KPMG, OneKlick, Equifax/CRIF, BA’s, UX Designer/Writers, Architectural Pega BA’s, Developers, Testers within the project and wider teams to achieve goals by working together, enabling communications, understanding and decision making.- Stakeholder management of relationships/expectations

Birmingham, United Kingdom

- Managed and led the specialized delivery team in performance and quality, across the large scale EMEA/ APAC CLM projects for DB FIC ACO and Syndicate clients – KYC/AML/ Regulatory Outreach Remediation Review and Event Driven Reviews -PEPs SAR’s & HR3C.- Conducted regular one to one meeting with direct reports, providing clear feedback and acting as a point of continued support throughout the duration of engagements.- Main point of contact for key FIC ACO clients ensuring operational delivery of time critical projects and managed service.- MI reports produced daily for outreach, business, client, and vendor on waterfall statuses.- Managed the relationship with senior stakeholders; Client Lifecycle Management/ KYC Lead, Periodic Review Lead, AFC Lead. FIC Lead, ACO Support Lead providing detailed and timely reporting and MI.- Identified operational efficiencies and enhancements to support and improve ongoing KYC Programme and meet targets.- Ensured the agreed client policies, procedures and quality standards are maintained and executed by the teams across project delivery.

Edinburgh, United Kingdom

Design & Change C&PB Services |IBOR Transition, New Product Development E2E - Front Book - New RFR Product Development for SONIA for all Lombard and Trade & Working Capital product families and sales channels. - Created and delivered Business requirements for Business Governance, CS&O, Legal Documentation, IT systems, implementing methodology/calculations, Treasury/Pricing/Finance and communications for customer and colleague journey.- Implementation of increasing customer eligibility criteria to restricted LIBOR products in Corporate & Commercial segments.

Edinburgh, United Kingdom

- Successfully achieved end-to-end project delivery of the CPB Trustee and Depositary Services (TDS) business migration from NatWest RBS Plc to RBSI to meet ICB Compliance deadline of UK ring-fencing legislation.- Managed and delivered the Legal, Business Governance and Client Migrations work streams, whilst supporting the Project Manager and intertwining with other work stream leads across the project using the P3M Prince2 Methodology.- Workshop facilitator presented packs and stakeholder management. - Produced and presented the following documents, Business Requirements, Milestones, RAID reviews and process mapping.- Responsible for achieving the FCA Investment License, New Product Regime Agreement, Incorporation of NewCo Legal entity, APER, CF Executives & NED Roles, Legal Repapering Exercise for client migration, Submission of FCA forms, F21, 251, AIFMD and FN approvals, whilst checking the register was updated.- Negotiated Master Service Agreements, Inter Group Agreements, External outsourced 3rd Party contracts, Business ToR’s, GATP, Business Sale Agreement with Legal, Governance, Custody Oversight Governance, CASS, Risk and Finance departments. All contributing to the delivery of the project plan within time, cost, and quality.- Managed a £850,000 expense budget to pay invoices to SFC HK regulator, external legal teams, custodians, and distributors.

Newcastle Upon Tyne, United Kingdom

- Developed pragmatic solutions and suggestions to obtain Stakeholders buy-in to suggested areas of improvement across multiple delivery teams (onshore/offshore), remediation processes, jurisdictions and business units.- Created and maintained SharePoint tool on all new revised regulations, documents, mandates and versions of KOP whilst hosting and consulting on a Global Q&A bi-weekly meeting by ensuring an open line of communication.- Ensured updated forms/questionnaires for FCC AML, Sanctions lists, Wolfsberg, USA Patriot Act, templates forms were cascaded to the global centres and give further communication on clarification guidance from the stakeholders.- Provided and implemented robust SME QA KYC expertise in Remediation programme and interface with MLRO, AFC, Compliance teams.

Newcastle Upon Tyne, United Kingdom

- Collaborated with the training team to develop all training material, best practices in due diligence and to optimise adaptability and mitigate financial and/or operational risks, whilst giving support, training and coaching to the 120 analysts on the floor and sites in Bangalore, Mumbai and Amsterdam (FTE 250 heads).- Provided and Implemented robust SME FCC AML QA KYC expertise throughout the end-to-end remediation reporting process at all levels of conducting Due Diligence - CDD and EDD with the collection, review and ultimate approval of all KYC documentation gathered. Provided SME knowledge for Institutional Cash Management, Trade Finance and NON-ICM and MI Reporting on 18 different entity types, some of the following: high risk banks, Limited Liability Partnerships, Corporate non-listed companies, Trusts, Funds (regulated and non-regulated) MSB, SPV’s, and Limited companies.- Ensured the screening of clients against investigations into PEP's/Sanction/Negative News, other high-risk industries and red flag were in line with regulatory requirements. - Any identified reports escalated within timescales to the appropriate AML Compliance and AFC teams.

Glasgow, United Kingdom

- Managed, supported, trained, coached and motivated a team of 26 Client Service Managers/Directors in the delivery of the Group’s Anti Money Laundering commitments to meet targets/individual performance and FCA regulations, which resulted in Glasgow team from the bottom performance of 26 sites to the 2nd in the UK with a 100% RFT. - Coordinated, distributed and monitored cases within the team to ensure completion of On-going Know Your Customer (OKYC) cases targets were met to CDD Team and all MI and WIP Reporting to various Departments. - Built strong communication links with both Relationship Managers and Client Services colleagues to ensure the smooth administration of cases, whilst gathering, prepping, tracking, reviewing, QA 4 eye-checking and reporting on each case. - Main contact for seeking further guidance with other teams and departments i.e. C&EDD, CBCF AML Investigations, BUCF Financial Crime, CDD Tech Team and KYC Panel. - Reconciled cases to client annual or lending review due dates, obtain and interpret in-house transactional reviews, company balance sheets, financials, or annual returns, capture Source of Wealth and of Funds, Companies House, AR01, Adverse Media, PEP searches, Sanctions, analysing complex legal structures, obtaining KYC from KAPS and meets compliance and regulations for CRA. Searches using of third-party data providers e.g. Equifax, Experian, CALL ML, Dun & Bradstreet, Dow Jones, Bloomberg, ICAS, OSCR, HMRC and ensuring all documentation is properly filed, stored and retrievable. - Review bank systems once case is received obtaining any relevant business information and documentation, mandates available on different entities: LTD, Partnerships, LLP, Trust, Housing Associations, and Pensions.

Glasgow, Glasgow City, United Kingdom

- Oversaw and managed the daily duties for the transactional monitoring, cash management and reconciliations teams, for all cash movements on Client and Pooled accounts and reported into Operations Manager. - Collaborated closely with the Transfers team, Corporate Actions, SIPPs, Compliance and Reconciliations Departments.- Oversaw and checked all work was accurately processed in daily payment methods BACS, CHAPS, Faster Payments, Cheques in and out and authorising and releasing payments.- Ensuring all cash transactions are administered in the correct journals completing transfers, FNZ Chaps, Corporate Actions, Dividends, SIPPs. PTM, IPTM levies entries and adhering to procedures. Creating payments to clients and other 3rd parties within agreed SLA’s. - Monitored customer enquiries, trades, transactions, ISA subscriptions, complex queries, ensuring that appropriate follow-up action were taken.- Using systems and working closely with IT to improve and implement changes to Salesforce,- Xanite, Bankline, Datacash and understanding settlements for CREST and Funds environment

Glasgow, Scotland

- Provided service to Private Bankers and HNW clients in entertainment, sports, media and politically exposed persons, providing a tailored World class experience and the go to bank service.- Managed my own payments team to oversee payments were made on time, correctly processed amounts, currency, FX deals and deadlines were met efficiently, whilst ensuring all policies, procedures, Data Protection, Anti-Money Laundering, Sanctions, Critical and High-Risk Countries and Due Diligence were cohered.- Issued Tax Packs, Audits, Certificate of Interests, Statements, ISA’s and referrals to investments.- Provided the extensive knowledge as a Stock dealer on live Fidessa and Reuters – Live Pricing on Global Markets, Use of Indexes - History of Pricing, AGM’s and forecasts. FX Dealing.- Live Trading - Buying and Selling stocks and shares at an indicative live rate. Money transfers in and out.- Issuing Certificates of Shares. Initial Service Charges calculated.- Managed my own portfolio of 650 investment clients. Proactively serviced via out bound calling attending F2F Client Seminars across the UK and providing World Class Service. - Provided reports and explanation analysis on the breakdown of portfolios – securities, commodities, derivatives and other financial instruments in the preparation of the statistical measures of change in the economy, securities, geographical, market change/trends in the indexes- FTSE 100, DAX, S&P 500, NIKKEI 225 - Managed the buying and selling of shares, moving funds, calculation of Capital Gains Tax and Individual Savings Allowance. -Provided the correct pricing on SEDOL class, set up of portfolio of interest calculations, nominal, coupon and redemption pricing. Set up of Units Markers either Income, Accumulation or Distribution units

Glasgow, Scotland

- Business marketing and development to engage Northern Ireland under the Scotland division. Established their online recruitment needs, providing appropriate commercial solutions whilst maximising revenue.

Belfast, Northern Ireland

- SME for Yellow Pages, Yell.com and 118 247. Provide cutting edge solutions to the SME market place and SEO.

Belfast, Belfast, United Kingdom

- Customer sales of Beneficial Finance products and offering a personal service tailored to their needs and aspirations

Belfast, Northern Ireland

- Conducted administration and maintenance of all facilities booked on Infocus (opening accounts, OKYC, drawdown of Commercial loans, set up of a loan standing order, maintenance indicators, interest rates and credit grades) Inputting and checking LIBOR rates for Northern Ireland, UK and Bristol within required timescale and in line with procedures. Booking FX deals, hedging with Treasury within cut off times.- Daily action of bank reconciliations (all currencies). Accurate preparation of the monthly Bank Report and other MIS requirements and completion of audit enquiries and interest certificates

Douglas, Isle Of Man

Bank of Ireland - IOM & Bristol & West International - Guernsey - Oversaw in the I.O.M the design and delivery of the project plan to meet the European Union Savings Tax Directive (EUSTD) legislation deadline whilst developing and maintaining a positive relationship with wealth international clients.- Conducting a robust review to all new and existing clients for FCC AML KYC whilst adhering to all policies, procedures, regulations, customer screening, SAR investigations, payment filtering STF, transaction monitoring and customer screening.- Worked under pressure and to tight timescales for Swifts, Bacs and chq payments, FX deals. Hedging rates with Treasury within cut off times to ensure the world class customer experience is always delivered.

South Ayrshire, Scotland

- Oversaw the day to day planning, operation and problem solving of a team of 40 cashiers to meet the required service components, standard sales targets, to develop the team to ensure delivery of superior customer experience, knowledge and customer focused and to act as the comminatory conduit between Sales Mgr and Area Mgr,- Managed daily duties of Cash counter cashiers, reserves and ATM’s. Oversaw Payments, BAC’s, SWIFTS, Customer Payment Orders, Foreign Currency cheques, returned cheques.- Delivered of team sales, productivity targets and indicators, whilst motivating staff and keeping high morale. Gave additional supervisory level authority for reversal of charges. Interviews for potential new accounts – personal loans, credit cards. Mortgages, wealth management and referrals insurance products. KYC checks, AML and Compliance checks.- Conducted performance appraisal for the team KPI’s. Work closely with team members to solve customer problems, also staff problems address weakness. Offer solutions and suggestions for process and product improvement to management.- Complied with external legislation and bank standards, ensure policies and procedures are maintained. Key holder for premises, safe and ATM’s.