- Collaborated with cross-functional teams and led a team toprogress a Cloud transformation project to Go-Live- Client management and vendor management. Developed and presented detailed deployment timelines to client, delivered deliverables and ensured timely project completion- Analysed business requirements and planned project's integrated roadmap (Agile framework)- Organisation Change Management: created businesscommunications to educate users

Led and managed 5 change requests – from documentation to implementation and execution. Coordinated all stakeholders (internal and external) while understanding the network architecture and infrastructure from a Cloud Perspective to better formulate the strategy and approach. Gathered new requirements on enhancements in policies – design robust solutions for scalability. Planned the timelines and ensured that business and client requirements were met, while making sure that all milestones are… Show more Led and managed 5 change requests – from documentation to implementation and execution. Coordinated all stakeholders (internal and external) while understanding the network architecture and infrastructure from a Cloud Perspective to better formulate the strategy and approach. Gathered new requirements on enhancements in policies – design robust solutions for scalability. Planned the timelines and ensured that business and client requirements were met, while making sure that all milestones are closed successfully. Show less

Crafted social content and creative direction on campaigns. Formulated basic social analytics to gain insights on Facebook and YouTube.

Formulated strategies and analysis on new pipelines and KPIs for funds-in-funds-out channels in terms of passengers and drivers perspective regionally (for 6 countries). Rolled out GrabPay offline merchant acceptance & P2P in Singapore.

Collaborated closely with the customer service team and the regional teams in replicating the customer contact form on site.Worked on backend systems and created tickets for new features.Documented the various processes relating to how sizing information is produced and presented in site — came up with hypothesis, Bizagi flow charts, recommendations and POCs.

Produce and publish articles for ZALORA's magazine, ZSCOOP.Writes weekly blog posts on topics relating to ZALORA's new collections.Gather readers and followers on social media to explore ZALORA's website.

• Developed projects to come up with relevant analysis, solutions and recommendations• Involved in the company’s annual stock and took stocks using the Stock Take Mobile Finder System