Participated in sales meetings, contributing to the global sales strategyEdited all proposals and various contracts for clients and partnersFollowed up and coordinated comp stay requests from partners and sales managersResponded to all required duties from sales managersMonitored invoice follow-up with the finance departmentTracked all expense claims reportsAssisted in organizing sales managers' travelsCreated advertisements and communication materials for sales managers as presentations and fact sheetsConverted with the Reservation Team the incoming leads in the absence of sales managers

- Assistance in the organization of travel and participation in Trade & Fairs - Creation & Follow-up of the global Sales budget for all Maisons Cheval Blanc - Assistant Project Manager for ILTM CANNES 2023 - Statistical analysis and production reports for our Chinese & Russian representatives - Participation in sales meetings & global sales strategy - Management of the B2B database & sourcing of new clients - Contracts management - Follow-up of the sales performance for each Maisons - Relationship management with Travel Agents, Tour Operators & Direct customers of Maisons Cheval Blanc

- Customer complaint management - Food and Beverage Service - Amenities - Management of the establishment's minibar

- Setting up an event - Food and Beverage Service

- Customer complaint management - Food and Beverage Service - Amenities - Management of the establishment's minibar

Management of the hotel during the night:- Meeting the needs of the guests during the night: Food and Beverage service,... - Run the cash registers of the different restaurants and the reception - Advance the work of the day receptionists: prepare the arrivals, answer emails...

- Customer complaint management - Customer follow-up before, during and after the stay - Accompaniment in the room - Management of the Opera system - Management of reservations - Making payments for the stay

Realization of these different tasks on several sites: financial agencies, law firms, international groups, luxury brands :-Management of mail, schedules & emails- Telephone and physical reception- Management of the various participants on site (couriers, UPS, Fed Ex...)- Preparation of meeting rooms (coffee break, business lunch)