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@ibm.com
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2 phones found area 251 and 800
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Alexis Castillo is listed as Delivery Project Executive | IT Service Delivery Manager | Global IT Operations Leader | Vendor Management | IT Strategy & Execution | Service Level Agreement (SLA) | Client Relationship Management at Kyndryl, based in Mobile, Alabama, United States. AeroLeads shows a work email signal at ibm.com, phone signal with area code 251, 800, and a matched LinkedIn profile for Alexis Castillo.
Alexis Castillo previously worked as Deputy Project Executive (formerly IBM) at Kyndryl and Deputy Project Executive / Project Executive at Ibm. Alexis Castillo holds Bachelor Of Arts (B.A.), Business from Spring Hill College.
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15+ years of experience managing IT operations, service delivery, and technical support for Fortune 500 companies and multinational organizations in telecom and oil industries, including IBM and Kyndryl. Managed teams of up to 87 technicians, overseeing projects across multiple U.S. states, with responsibility for maintaining 100% SLA compliance and driving $5M in annual revenue.Areas of Expertise:IT Service Delivery, Global IT Operations, Project & Program Management, Vendor Management, IT Infrastructure Management, Service Level Agreement (SLA) Compliance, Client Relationship Management, Disaster Recovery & Business ContinuityIndustry Experience:Telecommunications, Oil & Gas, Information Technology Services, Managed Services, Cloud Computing, Retail, Call Centers, Network Infrastructure
Listed skills include Service Delivery, Integration, Vendor Management, It Operations, and 45 others.
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Mobile, Alabama, United States
Lead a team of 15 direct reports and over 50 indirect reports to deliver IT services in alignment with global organizational goals.Generated $1.6M in cost savings by implementing strategic cost reduction initiatives to boost financial health and operational efficiency.Oversaw $212M in contracts, including $61M in new scope, ensuring full compliance with.
Mobile, Alabama, United States
Directed 150+ professionals across various projects, delivering both national and international solutions with operational excellence.Oversaw $10M in contracts, achieving 100% KPI and SLA compliance, contributing to client satisfaction and business success.Executed disaster recovery exercises six times annually, ensuring risk mitigation and uninterrupted.
Mobile, Alabama, United States
Managed a team of 46 engineers across EMEA, APAC, and Americas, ensuring global network service delivery met contract requirements.Led global network projects, including a $6M WAN implementation, ensuring timely and budget-aligned delivery. Collaborated with five global vendors to improve project delivery quality, resulting in seamless service.
Mobile, Alabama, United States
Supervised 87 technicians across the U.S., ensuring 100% SLA compliance and seamless IT support for BP and AT&T.Reduced subcontractor costs and drove $5M in annual revenue through the successful management of Time & Materials (T&M) projects.Handled budgeting, subcontractor hours, and invoice management while fostering strong relationships with clients and.
Mississippi, Alabama, Northwest, Florida
Directed IT operations for a 2K-seat call center and 15 retail stores, consistently achieving 100% SLA and top-tier CSAT scores (5/5). Managed deployment of hardware, software, and licenses, ensuring audit compliance and security updates across all sites. Developed disaster recovery plans successfully tested during Hurricane Katrina, ensuring business.
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Alexis Castillo works for Kyndryl.
Alexis Castillo is listed as Delivery Project Executive | IT Service Delivery Manager | Global IT Operations Leader | Vendor Management | IT Strategy & Execution | Service Level Agreement (SLA) | Client Relationship Management at Kyndryl.
AeroLeads has found 2 work email signals at @ibm.com for Alexis Castillo at Kyndryl.
AeroLeads has found 2 phone signal(s) with area code 251, 800 for Alexis Castillo at Kyndryl.
Alexis Castillo is based in Mobile, Alabama, United States while working with Kyndryl.
Alexis Castillo has worked for Kyndryl, Ibm, and At&T (Former Cingular Wireless).
You can use AeroLeads to view verified contact signals for Alexis Castillo at Kyndryl, including work email, phone, and LinkedIn data when available.
Alexis Castillo holds Bachelor Of Arts (B.A.), Business from Spring Hill College.
Alexis Castillo is listed with skills including Service Delivery, Integration, Vendor Management, It Operations, It Service Management, Disaster Recovery, Networking, and System Deployment.
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