Alexis Chan Email & Phone Number

California, United States

San Jose, California, United States

Instagram: @nailsbysnappy- Developed sales strategies for existing clients, while identifying new prospects resulting in at least 80 monthly clients and totaling at least 100 recurring clients by 2023- Guided customers through each service and appropriately resolved conflict and customer service issues in a positive manner resulting in high levels of client satisfaction- Championed excellent customer service for every client by responding promptly to requests, inquiries,… Show more Instagram: @nailsbysnappy- Developed sales strategies for existing clients, while identifying new prospects resulting in at least 80 monthly clients and totaling at least 100 recurring clients by 2023- Guided customers through each service and appropriately resolved conflict and customer service issues in a positive manner resulting in high levels of client satisfaction- Championed excellent customer service for every client by responding promptly to requests, inquiries, suggestions, and concerns- Exceeded sales goals by at least 40% for 2 consecutive years in 2020 Show less

San Francisco Bay Area

- Curate and distribute bi-weekly newsletters to 450+ team members, resulting in increased awareness of important deadlines, training opportunities, and events- Created and implemented an editorial calendar for the newsletter, resulting in a well-organized and timely publication schedule and improved content planning- Manage and organized the CX Confluence space by automating 2000+ pages to include information widgets, optimizing resource allocation and accessibility for the… Show more - Curate and distribute bi-weekly newsletters to 450+ team members, resulting in increased awareness of important deadlines, training opportunities, and events- Created and implemented an editorial calendar for the newsletter, resulting in a well-organized and timely publication schedule and improved content planning- Manage and organized the CX Confluence space by automating 2000+ pages to include information widgets, optimizing resource allocation and accessibility for the entire team - Developed Quip documents containing valuable information and resources to streamline story pointing guidelines and processes on Salesforce’s internal Agile tool, GUS (Grand Unified System), enhancing efficiency and collaboration for 450+ team members Show less

Business Administration, Management And Operations

Project Management

Activities and Societies: Community Ambassador Year Up is a non-profit organization that helps young adults gain access to meaningful.