Alexis Carter-Richardson Email & Phone Number

Texas, United States

As an Account Manager, I oversee the seamless execution of client projects from concept to completion. My role involves managing client relationships, ensuring clear communication, and delivering projects on time and within budget. I collaborate across multiple departments as needed to leverage the best resources for each project, ensuring client satisfaction and retention.Key responsibilities include:- Client Management: Serve as the primary point of contact for clients, overseeing accounts and maintaining high levels of client satisfaction.- Project & Budget Management: Oversee the planning, execution, financial tracking, and post-event reviews of projects to ensure timely delivery, budget adherence, and process improvements.- Team Leadership: Train new team members in project management best practices, and lead on-site teams, serving as the main client contact for seamless event execution.- Cross-Company Collaboration: Work across all departments, including production, contractors, studios, and livestream teams, aligning resources and ensuring clear communication with both internal teams and external vendors.- Event & Program Management: Managed programs across a variety of venues, from studios and hotels to large convention centers. Created detailed budgets, event decks, timelines, and implemented processes to increase overall efficiency.- Show Directing: Direct live virtual and in-person events and productions, ensuring every aspect runs smoothly while maintaining clear communication with clients and vendors.- Creative Support: Designed graphics for production needs and assisted with marketing collateral.- Proposal Writing & Pitches: Assisted with the development of proposals and presentations to win new business.By balancing client expectations with production capabilities, I ensure that each project is a success, delivering high-quality outcomes while fostering long-term client relationships.

Design strategic and logistic event plans that help business owners, corporations, and production companies host in-person and virtual events.- Generate and deliver concepts to company stakeholders and develop a plan of execution for approved ideas.- Manage teams of up to 20 people who execute in-person and virtual events which have hosted up to 40 speakers and secured up to 20,000 attendees. - Contract vendors and hire event staff and volunteers to support the execution of the event.- Ensure that events progress seamlessly by following established goals, benchmarks, and processes, collaborating with other contractors and vendors.- Research the technical requirements to deliver the client objectives and goals and provide team training and day of event support.- Organize and manage pre-event meetings for event team members and volunteers.- Serve as the primary contact for the client and event team members.

Develop and implement operational and logistics strategies to help small business owners and entrepreneurs achieve operational clarity, communication, and consistency ultimately increasing their profit margin without sacrificing their client experience and results.- Assist in driving the company to achieve and surpass sales, profitability, cash flow, and business goals and objectives.- Oversee teams of up to 20 people, managing projects and deadlines, and assisting in growth activities.- Establish and manage internal and external processes and key performance indicators for the business and for company measurement and effectiveness. Increase company efficiency and productivity by systematizing, documenting, and improving processes.- Create project plans and manage them from start to finish, while making continuous improvements.Prepare notes and presentations and lead specific meetings, such as recurring daily, weekly, and quarterly meetings.

Develop comprehensive marketing plans to effectively and efficiently increase brand awareness, convert potential customers, and build deeper relationships with current customers as well as manage the teams that execute the strategy.- Lead the strategic creation, development, communications, and implementation of marketing programs.- Partner with internal and external stakeholders to measure current marketing effectiveness and translate business objectives into measurable goals.- Direct the development of marketing deliverables such as fact sheets, formal presentations, newsletters, supporting visual presentation materials, one sheets, email campaigns, blogs, and training videos.- Create, maintain, and conduct analytics reporting across multiple platforms and extract key performance indicators.

Working behind the scenes to ensure the production process operates correctly by consistently assessing project and resource requirements, managing cast and crew, and overseeing overall production logistics.- Manage production teams throughout the pre-production process, the filming process, and the post-production stages of a project.- Create production schedules closely with producers based on the schedule restrictions of cast and crew and availability of the shoot locations while ensuring that local health and safety regulations are met.- Oversee the initial location scouting and the financial arrangements to secure locations.- Develop a production budget that accounts for personnel, equipment, and locations.- Estimate and negotiate rates with crew and vendors.- Update pre-production, production, and post-production calendars for each project.- Ensure all necessary items for jobs such as contracts, estimates, and SOWs are documented and stored.- Maintain client communication throughout a project in place of the Producer when needed.- Provide solutions to unexpected problems or delays during production, such as bad weather or budget cuts.- Perform the role of Production Manager, Producer, or Assistant Director on projects when needed.

As the Sr.Associate on Diversity and Inclusion, Early Engagements, and Programs team, I created and executed the inaugural virtual events strategy for the Campus Recruiting Team in an effort to create a meaningful candidate experience that attracts diverse new talent to our organization. I am also responsible for ownership of early engagement related campus events, managing the departmental content approval process, and testing different approaches to reach diverse early engagement candidates.

Washington D.C. Metro Area

As a Communications and Marketing Associate for the George Washington University’sDivision of Information Technology, I design and steward the internal and externalmessaging on a variety of platforms including print, online and social media. I’ve alsoorganized public events, communicated the value of IT to stakeholders, coordinatedsurvey efforts and maintained dynamic content as well as design for the Division’swebsites.

Bedford, Texas

I managed and developed content for the network’s 12 social media accounts on Facebook, Instagram, Twitter, Pinterest, and other social media accounts. Our social media team grew Daystar’s Facebook followers by 306% in two years.