Alexis Cruz Email & Phone Number

* Completed testing/certification projects with external clients to insure software integration with Chase Paymentech systems * Acted as both Implementation Manager and Technical Consultant to external clients providing expertise on Chase products, industry guidelines mandates and best practices* Participated and contributed to Company project teams focusing on new production development enchantments of existing systems* Configured test environment for certification projects, thoroughly analyze data transmitted to certification host, providing results back to the integrators and managers. Assisted in troubleshooting and fixes for error resolution* Responsible for the testing and certification of over 600 integrators ranging from Small Business to National clients with a focus on E-commerce

Salem, New Hampshire

* Acted as administrative support for local and Regional sales teams * Ensured the appropriate information and paperwork is received processed from Clients and Sales Representative * Prepared proposals, presentations, generated contracts and assigned Account Managers to clients

Salem, New Hampshire

* Supervised, coordinated and maintained workflow in Distribution department. This included the processing and distribution of over 300,000 documents per month * Provided accurate and timely reports detailing monthly activities* Responsible for cross-training team members in all areas of Distribution. This included sorting, verifying of domestic and international mail and packages as well as Shipping and Switchboard operations

Nashua, New Hampshire

* Interview, hire and place temporary employees. Identify qualified employees through recruiting and interviewing activities * Filled and serviced client orders, maximizing the use of office technology to ensure optimum, cost-effective, timely and high quality placements* Provided accurate, timely and complete daily performance analyses

Manchester, New Hampshire

* Work effectively with customer to identify needs, tactfully answer questions, selling of computer hardware, software and services * Strong communication, motivation, team building and proven leadership skills* Loss prevention, inventory control and consistently ranked highest in sales for New Hampshire region