Alexis D'Angelo Email & Phone Number

San Diego, Ca, Us

Austin, Texas, Us

* She managed customers through the onboarding journey, building their risk operations center according to their business requirements and technical specifications to ensure a positive customer experience.* Provided customers with guidance on best practices, created success plans, and acted as a liaison between the engineering and connector teams to ensure customer satisfaction, engagement, and product utilization.* She acted as a TAM to collaborate with product and engineering teams to identify customer issues.* Worked with the AE's (account executives) and professional services to identify upsell opportunities and assisted in contract renewals to ensure ARR/Revenue growth.* She prepared and presented regular progress reports, business reviews, and customer insights to senior management to inform decision-making and strategy development, managing a $5 million portfolio.

Palo Alto, Ca, Us

* Managed Workstation Admin Rights (CE+ Certification) * Cloud Service Security Program Evidence Automation * Beyond Zero Trust - SSO/MFA System-Wide Enablement of 1,700 applications* Cloud Onboarding Security Tools Automation (Brinqa, Tenable.sc, Tenable.io, Cribl)* Storage Capacity Reduction - Security and Compliance Logging (Splunk Storage) expenditure reduction $250k annually* Led the Brinqa implementation project with Tenable.sc, Tenable.io, RiskVision, and HelpNow

Panama City, Panama, Pa

A complete turnkey supply chain solutions provider of critical infrastructure, services, and disruptive technologies utilizing AI technology. Operations management, including overseeing 22 direct reports in the Republic of Panama, Canada, and Australia offices.* Managed cloud upgrade from Microsoft Azure to AWS to support OS2 ERP (SaaS)* Held daily stand-up meetings and authored weekly project status and financial reports* Managed PMO Portfolio, including project management, sales forecasting, and scheduling for BenchmarkSOLUTIONS : BenchmarkACT, BenchmarkBUILD, BenchmarkGROW, BenchmarkMARKET, and BenchmarkINSIGHT divisions globally* Performed market research and project management for developing, marketing, product strategy, and branding consumer products (CPG) to ensure cGMP/EU-GMP and FDA compliance regarding label claims, packaging, print, and digital marketing campaigns.* Coordinated with clients, architectural teams, local construction contractors, vendors/suppliers, and other stakeholders for procurement, document sign-offs, and related client management.

Panama City, Panama, Pa

I managed three (3) direct reports in TheraCann’s Republic of Panama, Canada, and Australia offices. * Performed internal audits of OS2 to ensure compliance with Health Canada, the Dept. of Health Australia, and the New Zealand Ministry of Health.* Authored International Financial Action Task Force (FATF) and Financial Crimes Enforcement Network (FinCEN), as well as AML/KYC standards and recommendations.* Created compliant regulatory frameworks for regulated foods and plant-based medicines.* Managed remote client projects in North America and Internationally.* Authored government feasibility reports for expansion into new country operations.Provided Compliance and Legal team with updates on changing regulations and compliance policies for plant-based medicines and regulated foods.

Santa Monica, California, Us

Biotech Company primarily focuses on developing topical creams (CPG) to treat eczema, muscle/body pain, and menstrual/abdominal cramps/swelling.* Strategic Sourcing of ASTM packaging in compliance with the Poison Prevention Packaging Act of 1970 Regulations 16C.F.R. • 1700.15 b 1 Rev. July 1995.* Collaborated with the marking team to ensure all label claims met FDA requirements 21. CFR 101.2 a, 21 CFR 101.3 a, CFR 101.105a.* Developed and maintained relationships with local and state officials: BCC, CDPH, MCSB, and CDFA.* Developed, implemented, maintained, and revised policies & procedures for the general operation of the compliance program, including Sales, Manufacturing, and Distribution department manuals.* Wrote monthly reports for the executive suite and board of directors, guiding the senior management team on compliance and company governance matters.

Santa Monica, California, Us

Oversaw all functions of the sales lifecycle, including lead generation, account relationship management, and development. Led the organization’s sales efforts by recruiting, training, and retaining account executives in assigned regions. Create Compliance department policies and procedures.* Led daily and weekly sales calls, including detailed sales report summaries to management.* Developed compliance SOPs for manufacturing, distribution, and internal/external sales teams.* Negotiation of purchasing agreements, lead conversion, deal evaluations, and approvals resulted in a 25% increase in market share compared to competitors and a 75% increase in retail sales.

Led strategic partnerships and management of client accounts. • Branding and activation strategies• Packaging and marketing strategist • Mainstream Media and Tier 1 magazine placement • Product distribution consulting, purchase order negotiation and logistics • Thought Leadership development for a public facing profile - highlighting executive team members

Woodland Hills, California, Us

Led the Colorado data center build-out and Federal Services Currency server migration. Managed a global team twelve 12 based in India, Colorado, Sacramento, and Los Angeles, Utilizing the Waterfall Infrastructure Methodologies.* System Testing, Validation, and Implementation with User Acceptance.* Windows Server/Tech Refresh Project - Win2k3 upgrade to Win2k8R2.* Supported department PMO in developing and maintaining an integrated master schedule.* Moxie Knowledge Base, Informatica 9.4.1 to v9.4 Powercenter and Edifecs Application Upgrades* Liaison between Developers, Systems Analysts, Engineers, Information TechnologyArchitects, Delivery Team, and Stakeholders Management.* Project Development communications strategy and responsible for scheduling project timelines.

Led the HealthCare Service Consulting division of the business; forging relationships with vendors, physicians, and hospital administrative staff. ● Identified and vetted new business opportunities and proposals.● Incorporated the Affordable Care Act (ACA, PPACA) requirements to expand business offerings. ● Developed customizable IT solutions for Physician Practices. ● Collaborated with Physician Practice, EMR/EHR vendors to create installation and project plans. ● Increased revenue by 23% in the San Fernando Valley/Thousand Oaks.

Nashville, Tn, Us

Physician support leader and manager of nine virtual employees serving the Far West IT&S Division comprising eight facilities. Served as the project manager while implementing HCA's information technology solutions initiatives for Meaningful Use 2 and 3: HCare Access, HCare Portal, and HCare Hub.*I worked with EMR MediTech, T-systems, PACS, etc.* Working knowledge of medical radiology information systems, imaging, DICOM & HL7 protocol* Set quarterly and yearly performance goals for employees.* Standardizing the onboarding process with technical support for physicians and their staff, including cardiology and radiologists.Supported Evidence-Based Order Sets (EBOS) and Computerized Physician Order Entry in the *Nevada Market Managed HCare Hub integration with Meditech, Medicity, and physician EMR systems.*Created knowledge-based documentation to aid in the Service Desk's first-time resolution rate while increasing HCare Portal usage from 35% to 80%

Nashville, Tn, Us

Managed a team 7 in the day-to-day technical service operations for West Hills, Los Robles, and Riverside Hospitals. * Project Manager for new and retrofit construction projects that involved IT&S Infrastructure and InfoSec: design, planning, operation, and maintenance of the telecommunications, server, desktop, laboratory equipment, and network cabling/wiring.* Project Manager for the Grossman Burn Center & ICU expansion Server Room (MDFs), Telecom Closets (IDFs) , HVAC including Electrical upgrades $1m* Maintained network InfoSec, HIPAA, PHI, PCI, PII, and Dept. policies* Led networking engineering on facility wide Cisco expansion of wireless access points, VLAN, VPN, DMZ configuration* Managed Tech Refresh Project Portfolio for the Southern California Market, $250k per facility* Managed market-wide implementation of PACs Medical Imaging, T-systems, Pyxis, and Vocera VoIP* Construction IT Infrastructure PM for West Hills new ED and ICU (48.000 sq ft.). $60m capital project

Los Angeles, California, Us

Managed the IT Construction portion of the Annenberg Space For Photography. Developed IT Policies and Procedures.Adept in developing and implementing creative, innovative solutions while working with a wide variety of business applications. Managed outsourced vendor relationships; acting as liaison between business and technical teams and service providers.IT Architecture and Design following corporate and government requirements. Deployment and configuration of GPO in a Windows Active Directory environment.

Us

• Project Manager New Business/Projects: responsible for defining user requirements and technical specifications• Master Control/Machine Room Engineer, edit bay audio/video system installation and support• Avaya Merlin phone, ADT security system and video surveillance administration and maintenance• Created IT policies & procedures, annual budgets, new technology recommendation and implementation• Defined backup and disaster recovery using both tape backup schemes and near line mirroring

Los Angeles, Ca, Us

• Project Manager for IT Construction and Design.• Executed network security protocols, IT policies, and procedures.• Executed Win2k3 Active Directory and Exchange 2003 Infrastructure Architecture.• Executed IT policies and procedures resulting in a 98% uptime with a 30% budget reduction.