Exemplary representative of and knowledgeable brand ambassador for The Fund. Coordinated across departments to ensure strong organizational branding. Transitioned in-person programming and events to online/virtual platforms during the pandemic. Initiated, developed, and lead departmental team building program.• Technical Director for virtual events using StreamYard, YouTube, and Zoom..• Procured, sold, and distributed tickets in venues from 50 to 1800 seats, for special Broadway performances, galas, golf event, concerts, receptions & parties, and other events as necessary.• Supervised the staffing and any volunteers and interns working these events. • Improved customer experience by ensuring all events were built in Audience View or Luminate Online.• Developed new reports for the Executive Team about sales, seating requests, and post-event settlements. • Created a streamlined workflow with Communications to prepare webpages, e-blasts, & social media

• Created, developed, and publicized office website; including a FAQ page to answer student questions .• Events and workshop set-up, administration, and execution.• Organized National and NY State Teacher of the Year speakers bi-annually; Contacted the speaker, booked speaking date to coincide with orientation, arranged for any travel and/or reimbursement, worked as onsite contact for speaker, coordinated speaker gifts/honorarium.• Collaborated across offices to complete out of state certification forms for students and alumnae.• Assisted students with certification application process, 100-230 students per graduation (Jan, May, Aug).• Administered course vouchers to cooperating teachers, 50-70 per semester.

• Answered and transferred multi-line telephone for patients and professionals.• Responsible for mail sort and send and inter-office correspondence.• Created statistics work ups and charts, meeting minutes and distribution, and collaborations with the off-site printing and copy center.

• Worked with consumers who had mild to moderate mental retardation.• Accompanied and supervised consumers in the community to do service.• Guided and assessed implementation of professional work skills and safety.