Designed, developed, delivered, and supported various learning and training programs (scope: regulatory, functional, leadership, and professional development).Implemented, executed, and maintained business-specific employee engagement programs (Corporate Office New Employee Orientation and Emerging Leaders Program). Co-led design, development, delivery, and continuous improvement of Workday modules (Development Plans and Talent & Performance). Facilitated virtual and in-person DiSC assessments, Emotional Intelligence Trainings, and Hogan Assessment Coaching sessions.Co-led vendor relationships for the Learning & Development team (Qualtrics, WSI, LinkedIn Learning, and Coursera).

Servant Leader that provided daily direction to a team of seven Talent Acquisition professionals for Corporate Office, Sales, and GFS Store Leadership roles. Indirectly providing direction to 18+ Operations Talent Acquisition Specialist, Talent Acquisition Coordinators, and contracted administrative support.Developed, mentored, and motivated the team to serve as subject matter experts in recruiting, sourcing channels/social media campaigns, candidate evaluation techniques. Provided performance management to include one on one meetings, annual evaluations, performance coaching, and provision for team compensation plans. Managed the team workloads and allocated resources using process metrics and KPI’s (Time to Fill, Quality of Hire, Manager Feedback, Candidate Feedback, and other metrics) to meet fluctuating business needs. *Consistently maintained a small workload of job requisitions to support the daily recruitment of exceptional candidates.*Coached and trained internal customers on the recruiting and selection process to enhance staff management skills, improve business support, compliance, and candidate experience. Project lead for hiring initiative (Evidence Based Selection Process/HireReach) to support the organization diversity and compliance initiatives.

Effectively executed the recruitment process that included sourcing, interviewing, selection for corporate office roles in Marketing & Merchandising Services, Supply Chain, Legal, Sales, and additional departments as needed.Managed and maintained an average workload of 45 job requisitions using process metrics and KPIs including Time to Fill, Quality of Hire, Manager Feedback, Candidate Feedback to drive the recruiting experience. Coached and trained internal customers on the recruiting and selection process through ongoing counsel and periodic training sessions (Quarterly Hiring Manager Training, Competency Card Sorts, creating interview guides, and evaluation tools) to enhance staff management skills.

Effectively executed the full cycle recruitment process that included sourcing, interviewing, and selection for Clinical Services, Business Office Services, Financial Services, Patient Access Services, and Revenue Management.Managed and maintained an average of 60 job requisitions for identified segments of the organization.Establish collaborative relationships with community organizations and partners and local colleges and universities (Women’s Resource Center, WMCAT, MI Works, GRCC, GVSU and others).Assisted colleagues and applicants in assessing their career interest, progression, growth and development (via onsite program School at Work, Career Exploration and workforce planning programs).Work collaboratively with organization leaders regarding workforce planning and identifying strategies for improving the work environment. Facilitated leadership training with new/existing leaders to include behavioral based interviewing training, strategies for recruitment and the overall employment process.Contributed to the employment process redesign to Evidence Base Selection, supporting initial design and implementation.Contributed to the redesign of New Colleague Orientation re-design, building training plan for “Quick Start Orientation” new employees.