Align organizational resources in support of strategic goals related to the operation and development of Tulsa’s airports. Develop a customer-centric operational plan that utilizes real time user feedback (solicited and unsolicited) to drive business decisions.

Lead multiple initiatives related to customer service, communication, revenue development, and economic development in an effort to provide a first-class customer experience while maximizing revenue and minimizing cost.

Served as interim airports director for 45 days. Oversaw the administrative needs of the airports by leading a cross-functional team of professionals and maintained a consistent level service throughout the transition.

Served as a collection specialist for charged off credit card debt.

Served as an Account Executive for industrial oil seal products used in a variety of mechanical applications. Sourced products from domestic and international suppliers. Conducted quality inspections to insure parts met tolerances outlined by engineered drawings. Led a team of account executives to achieve sales goals and profit margin targets.