- Operates as first point of contact for members and guests entering resort- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences- Receives and facilitates incoming phone calls from members and guests- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments - Serves as point of contact for new member acquisition and member retention interactions- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Alexis is a Certified Life & Success Coach and NLP, Hypnosis, Energetics, TIME, and EFT Practitioner. She guides ambitious humans to unshakeable self-trust and dream life alignment through subconscious reprogramming and deep change work. Alexis encourages you to stop waiting on the sidelines and actively create your life by building confidence in your ability to forge your own path. Connect on Instagram to learn more about how coaching will transform your life.

• Built a cohesive Wholehearted Hub brand presence.• Developed marketing strategies through targeted consumer research.• Curated Instagram and Facebook marketing posts and captions to meet brand goals.• Ensured on-time posting according to marketing timelines.• Contributed graphic designs through Canva to create a well-rounded brand presence.• Drove brand recognition through Pinterest Business Hub and hashtag research.• Organized, directed, and edited The Hubster Chatroom Podcast.

• Helped Stitch Fix clients look and feel their best.• Created a personalized experience for the guests through creative styling choices.• Made confident, client-focused decisions to build strong client relationships.• Managed personal work schedule to complete weekly goals efficiently.

• Led day-of event coordination and marketing strategy of the University of Minnesota’s Apparel Design Senior Showcase, drawing in 1,000+ individuals.• Acted as a liaison between the head event coordinator and designers to make critical event experience decisions.• Managed all aspects of the event including organizing 46 designers, 53 models, and 60 volunteers, promoting ticket sales, and securing corporate sponsorships.

Menswear - Goodfellow Brand• Assisted technical design team in analyzing vendor samples through mannequin and live model fit sessions.• Conducted research on the menswear consumer base through market surveys, guest communications, and data analyses.• Presented findings to 50 people including technical design teams, marketing teams, buyers, and visual merchandisers across Target.

• Performed inventory checks• Tagged and priced incoming shipments• Updated displays• Assisted in social media advertisements and promotions

• Multitasked and prioritized any given situation to satisfy up to 90 customers at one time• Proficient with Point of Sale (POS) systems and common restaurant machinery

• Utilized POS systems• Assisted in training new employees• Able to adapt to changes quickly