Alexis Geraci Email and Phone Number
Alexis Geraci's Location
New York City Metropolitan Area, United States, United States
Alexis Geraci's Contact Details
Alexis Geraci work email
- Valid
- Valid
Alexis Geraci personal email
n/a
About Alexis Geraci
Alexis Geraci is a Hotel + Lodging Operations Contractor for Events at Splash House. They possess expertise in microsoft excel, microsoft office, powerpoint, microsoft word, public speaking and 10 more skills. They is proficient in Italian. Colleagues describe them as "Lexie is very hard working and savvy in many things from excel to overall event knowledge. She embraced many challenges until the completion of the projects. She always thought in the bigger picture and found solutions. Many times she handled multiple tasks, all while keeping her productivity high. She was always willing to be a helping hand and supportive to other on our team. She was a great resource to our peers and always very reliable with all her work. It was a such pleasure working with her."
Alexis Geraci's Current Company Details
Alexis Geraci Work Experience Details
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Lodging DirectorSplash House Nov 2022 - PresentSplash HouseDesert Air
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Lodging ManagerSummit Jan 2024 - PresentEden, Utah, UsSummit at SeaSummit Baja -
Senior Hotel Market Coordinator Ii, Curated TravelPollen Nov 2021 - Aug 2022London, London, Gb● Implemented hotel contract management systems and training materials for global live music experiences● Assisted Las Vegas and Cancun markets with rate shops, vendor portal registration and business reviews● Managed Salesforce hotel contract life-cycle including inventory, agreement terms and payment schedules● Developed rooming list templates to improve communication efficiencies between hotel partners and internal teams● Created workflows and manuals for post event hotel settlement leading to $50k in cost savings● Led the restructure initiative to improve rooming operations through redefining roles and responsibilities with Fulfillment -
Staff Lodging ManagerCid Presents Jul 2019 - Sep 2020● Managed staff lodging and assisted contract negotiations for luxury travel music events featuring international artists● Created rooming lists, confirmed department staff needs and audited hotel invoices for over 200 staff members● Tracked hotel inventory to mitigate costs for last minute accommodation changes and requests● Assisted with design and testing of a proprietary cloud-based reservation system for event staff lodging● Collaborated with Admin team to ensure staff arrival and departure emails were accurate and informative● Provided support to Artist Relations on artist sub-block rooming lists, check-in instructions and special requests -
Lodging AdminCid Presents Nov 2017 - Jun 2019● Assisted with hotel rooming lists, invoice audits and tracking deadlines for 20 contracts● Aided in building out the Filemaker database by requesting and testing system changes● Oversaw event website build for accurate lodging FAQ’s, hotel photos and room descriptions
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Hotels CoordinatorCid Entertainment Mar 2018 - Sep 2020Philadelphia, Us● Supported the hotel contract life-cycle and event operations for music festival and touring artist fan experiences● Performed venue market research, request for proposal preparation, hotel onboarding and rooming list generation● Monitored and audited costs to process settlements, payments, refunds and commissions for 85 hotel contracts per year● Streamlined travel package program training materials and event processes to create an efficient check-in experience● Performed website reviews with Marketing and Guest Services to enhance hotel assets to promote sales● Partnered with Data, Guest Services and Operations teams to automate operating procedures and manage system testing -
Event ManagerCid Entertainment May 2017 - Oct 2017Philadelphia, Us● Managed 9 suites at Forest Hills Stadium for 18 shows that curated luxury concert experiences● Maintained vendor relationships to ensure all food, beverage and security needs met dynamic event specifications● Onboarded 20 staff with limited time allowance and prepared check in set up for guest arrivalsEventsForest Hills Stadium Shows // May - October 2017 // Event ManagerLockn' // August 2017 // VIP Lounge CoordinatorPanorama // July 2017 // Concierge LeadColossal Clusterfest // May-June 2017 // Project CoordinatorStagecoach // April 2017 // Travel Package CoordinatorCoachella W1 + W2 // April 2017 // Travel Package Coordinator
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Hotel Lead & Check In ManagerCid Presents Jan 2017 - Feb 2017● Supervised group check in process and handled wristband troubleshooting escalations● Coordinated between guests and hotel to resolve check in issues, room changes and special occasion requests● Assisted Ticketing team with credential and merchandise inventory reconciliation for end of day reporting
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Guest Services AssociateCid Entertainment Apr 2016 - Jan 2017Philadelphia, Us● Fielded customer inquiries, concerns and requests via Sharpen Phone System, Zendesk and LiveChat● Maintained a positive feedback rating of 95% across all points of interaction with customers● Trained and managed 3 Curadora employees on software (Juniper, Intercom, Priceline) and standard operating practices
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AmbassadorCid Entertainment Dec 2015 - Dec 2015Philadelphia, Us● Represented CID Entertainment in a professional, outgoing and accommodating manner ● Created an inviting atmosphere for guests by executing the VIP program flawlessly ● Traveled on-site to assist CID teamsEventsPeppa Pig Live | Westbury, NY | Dec 2015 | VIP Check-In
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International Travel GuideEuroadventures May 2015 - Dec 2015Seattle, Wa, Us● Created, hosted and promoted events using social media to help increase brand awareness and sales● Guided groups of study abroad students on weekend tours in destinations throughout Europe● Assisted with hotel check in to ensure all students had accurate lodging assignments -
Box Office RepresentativeLive Nation Aug 2015 - Aug 2015Beverly Hills, California, Us● Issued credentials (General Admission, VIP, Artist Guest List) and processed day of event ticket sales● Created an enjoyable atmosphere for all guests by demonstrating excellent customer service skills● Resolved guest issues in a calm and effective manner -
Administrative AssistantHampton Major Appliances And Televisions Apr 2015 - May 2015● Exercised tact, patience and professionalism with every customer, regardless of issue or demeanor ● Provided general office work including filing, copying, faxing and scanning● Entered inventory data in a highly accurate and timely fashion
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Yext Sales AssociateYext Jan 2015 - Mar 2015New York, Ny, Us● Interacted with business owners across the US in explaining Yext’s product ● Prospected, developed and closed potential clients ● Maintained customer satisfaction through strong account management -
Box Office RepresentativeLive Nation Aug 2014 - Aug 2014Beverly Hills, California, Us● Issued credentials and processed day of event ticket sales using Music Today systems ● Provided unsurpassed customer service in order to maximize guest satisfaction● Handled unexpected issues and quickly resolved them in a high-volume environment
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Customer Service RepresentativeAcross The Way Production Jul 2014 - Jul 2014● Issued wristbands and processed parking, camping and day of event ticket sales using ExtremeTix and Mercury systems● Resolved customer service issues such as lost or forgotten tickets, missing credentials and answered general festival questions● Focused on the enjoyment of the guests and handled unforeseen setbacks in a fast-paced environment -
Mutual Fund Sales And Operations InternBroadridge Financial Solutions Jun 2013 - Aug 2013New York, New York, Us● Prepared sales reports and presentations based on prior fiscal year data ● Performed quota analysis for sales team and distributed reports out by sales representative● Created the FY14 Tactical Plan for the senior managers of the Mutual Funds Department● Added all of the sales for FY14 by product to the master document for the Operations Department -
Operations Quality InternEmblemhealth Jun 2012 - Aug 2012New York, Ny, Us● Coordinated the work efforts of the summer interns ● Mastered the application of Wondershare – QuizCreator that provided the learners with an automated assessment tool ● Created and uploaded over 52 assessments and training modules to the Sharepoint site -
Data Entry InternZwanger-Pesiri Radiology Jun 2011 - Aug 2011Lindenhurst, Ny, Us● Filled out patient forms for billing purposes● Made sure all the patient information was accurate● Mastered the application of Imagine to enter billing payments
Alexis Geraci Skills
Microsoft Excel
Microsoft Office
Powerpoint
Microsoft Word
Public Speaking
Event Planning
Social Networking
Interpersonal Skills
Social Media
Sales
Leadership
Research
Customer Service
Facebook
Teamwork
Alexis Geraci Education Details
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Penn State UniversityGeneral -
Ies AbroadItalian
Frequently Asked Questions about Alexis Geraci
What company does Alexis Geraci work for?
Alexis Geraci works for Splash House
What is Alexis Geraci's role at the current company?
Alexis Geraci's current role is Hotel + Lodging Operations Contractor for Events.
What is Alexis Geraci's email address?
Alexis Geraci's email address is al****@****llen.co
What schools did Alexis Geraci attend?
Alexis Geraci attended Penn State University, Ies Abroad.
What skills is Alexis Geraci known for?
Alexis Geraci has skills like Microsoft Excel, Microsoft Office, Powerpoint, Microsoft Word, Public Speaking, Event Planning, Social Networking, Interpersonal Skills, Social Media, Sales, Leadership, Research.
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