Managed end-to-end project execution for sales contracts, including sponsored article publication, social media ad placement, and website image ad positioning.Led ongoing communication with clients, gathering deliverables, sharing campaign updates, providing previews, and incorporating feedback.Collaborated cross-functionally with social media, editorial, and marketing/sales teams to ensure seamless campaign fulfillment.Analyzed social media campaign data, extracting insights to inform marketing and sales strategies.Facilitated collaboration between contributing writers and clients on sponsored articles, overseeing successful article execution.

Develop themes and concepts, and manage both publishing and content creation for website, social media, and print, accurately depicting the messaging and goals of the CenterManage procurement for the school-based wellness team including purchasing oversight, travel requisitions, and vendor management Serve as key contact for brand management team, including reviewing content to ensure adherence to brand messaging and standards and ensure team is current on branding and messaging updates Regularly develop and update templates for presentations and informational materials that allow the team to clearly and effectively communicate updates and messaging to external stakeholdersOversee development of website Coordinate, design, and produce the Annual Impact Report

Provide administrative support to the South Carolina Program for Infant/Toddler Care, Docs Adopt School Health Initiative, Be Well Care Well, and South Carolina Infant Mental Health Association teamsManage procurement for all teams, including purchasing oversight, travel requisitions, and vendor management Coordinate meetings both virtually and in-person for Center, including managing Webex, conference call lines, and booking conference roomsProcess time and leave forms for 15+ staff members weeklyProvide direct support for the Director of the center, including calendar management, coordinating meetings, checking and responding to emails, and assisting with reports to achieve project goals and objectivesOversee marketing and communication initiatives by developing templates for presentations and informational materials to allow the team to clearly communicate goals and messaging to external stakeholdersCoordinate, design, and produce the Center’s Annual Impact ReportManage social media content creation Provide general office support by checking the organizational email and answering phone lines

Consistently resolve basic issues for all supported financial solutions, as well as general questionsIdentify when issues require a higher level of support and collect appropriate information to prepare senior personnelAuthor, edit and publish Knowledgebase articles to improve customer self-service resourcesRecord case notes from emails, calls, and other communication with clients in a way that is clear for internal resources and the clientsDevelop creative, yet strategic approaches to solutions for clients Manage workload of working cases, new cases, and additional responsibilities that arise by multi-tasking and prioritizing time Maintained 3 months of 100% Customer Satisfaction as measured by surveys

Create and implement creative and strategic plans for engaging students typically uninvolved with Jewish student life on campus Develop and implement leadership development training and team building programsDevelop one-on-one relationships with students by meeting them where they are and determining their portal of entry to HillelDevelop strategic relationships with student life professionals, community members, and other academic programs Collaborate with a team of staff and student leaders to create programs and initiatives to meet the needs of multiple student communities Empower students to plan programs or initiatives that create meaningful experiences for themselves and their peers Conduct student leader interviewsPartner with community members, outside organizations, and other student groups on campus to plan events

Recruitment, training, and placement of 500+ volunteersIdentify and cultivate key partnerships in the Charleston areaDeveloped social media content and graphics and manage Facebook, Twitter, Instagram, utilizing Hootsuite and live postingSchedule and coordinate trainings, meetings, and manage office/department calendar Organize and facilitate volunteer council board meetingsManage analytics on social media platforms and develop plans to improve findingsComplete onboarding paperwork and manage training of volunteersManage account records for over 500 volunteers and partnerships in SalesforceDeveloped and piloted volunteer training program to be adopted at the National level

Responsible for the full-time operations of a Reading Partners reading centerCoordinate tutoring of 80 volunteer tutors and 50+ students dailyMaintain 100% volunteer satisfaction as recorded by evaluation surveysDevelop and send weekly enewsletters with MailChimpFacilitate weekly trainings and onboarding of new volunteers Serve as liaison between managers, staff, and outside agenciesEnsure students are receiving grade-level appropriate instruction and provide volunteers with effective coaching strategies dailyManage volunteer personnel issuesSalesforce account record management for students and volunteers Ensure students are receiving grade-level appropriate instruction and provide volunteers with effective coaching strategies