• Manage consistency of data, leading data uploads, creation of custom reports and process documentation. • Manage relationships with key internal functions to deliver system enhancements and resolve system issues.• Lead SuccessFactors systems issues resolution, enhancements and projects for all modules, including business requirements gathering, testing and documentation.• Provide vision and project management for enhancements as well as current functionality, including regular system release updates• Lead implementation of SuccessFactors Recruiting into global talent community, centralizing career sites and talent reporting

• Subject matter expert for SuccessFactors performance management platform and process; counseling and troubleshooting, provided user training, developed communication plans, and made system recommendations for improvements and enhancements• Administrator for internal and external career portals and application tracking system. System configuration, identified areas of process improvement, implemented expanded modules, and delivered related communications and training to users• Talent workstream lead for acquisition of 2,000+ global employees; identified streamlined process and system capability for electronic delivery of notification letters, resulting in 98% response rate• Led team of staffing specialists, supervising day to day activities, workload balance and strategic initiatives• Point of contact for training and development needs and opportunities including researching new vendors and tools to meet business needs• Developed employee profiles and succession plans to support talent initiative, developed metrics and dashboards with on-going maintenance, and delivered reports to executive leadership• Partnered with cross-functional leaders to identify opportunities for improvement and solutions

• Led implementation of global performance management process and SuccessFactors talent module; designing platform, reporting capability, training materials and communication plans for roll-out• Served as HR champion for newly created processes and systems, strategically designing effective implementation and training plans • Supported the Director, Global Talent Management in driving the overall talent management initiative; assisted in the development of employee profiles and succession plans, maintained metrics, provided guidance to managers on process and systems• Created an interactive SharePoint site, in conjunction with the Total Rewards team, as a re-design of the Day 1 experience for new hires• Global HR Subject Matter Expert for business critical projects including HR transformation and system implementations

Promoted to fulfill a broader range of HR functions including project management and compensation programs• Administrator of global equity program including calculating awards, development of grant agreements, communications, and maintaining grant records and processing actions across multiple portals• Supported HR Project Management Office to drive transformation initiatives within global HR function• Managed MBA recruiting and US intern programs

• Provided guidance and support in administering HR policies and procedures. Supported HR processes for corporate functions and maintained organizational management data and system, including record maintenance, trouble-shooting and data integrity• System administrator for iCIMS applicant tracking system, making configuration decisions, providing training to users and trouble-shooting. Managed corporate function recruiting activities including job posting, resume review, developing offer letters and new hire on-boarding• Processed, analyzed and delivered enterprise-wide headcount metrics for executive management team and ad hoc reports from SAP HCM and iCIMS to support business needs • Gathered data and produced Affirmative Action Plan and EEO1 and Vets100 compliance reporting• Supported HR Managers through annual processes like salary planning and incentive calculations, performance management, and service and recognition awards • Managed student HR Assistant

• Executed overall recruiting strategy, including maintaining applicant tracking system, screening candidates, scheduling interviews, preparing offers, facilitating new hire paperwork and on-boarding• Led weekly workforce forecasting and scheduling• Prepared payroll and compliance reports, handled employee relations, planned and executed recognition programs• Modeled proactive employee outreach and communications, relayed vital information to senior leadership, and implemented HR policies and procedures with employees• Recognized as store-wide Top Performer