Alexis Miller, Ms Email & Phone Number

Taos, Nm, Us

Pittsburgh, Pennsylvania, Us

- Specialize in highly energy efficient and sustainable renovations and restorations of existing residential single family and multi-family buildings in Pittsburgh, PA and Taos, NM.- Manage finances and borrowing, financial reporting, cash flow projections and accounts payable and receivable.- Owner/property manager for 4 long term rental units, including managing listings, tenant screening, contracts and rent collection. Past experience with 3 other short term and medium term rental property management.- Completed extensive restoration and renovation of two 1920s homes that were resold for a profit.

San Francisco, Ca, Us

- Learned about climate change solutions, including nature-based solutions, energy, buildings and cities in a 12-week, highly competitive program to spur mission-driven professionals to take action on climate change.- Presented a live webinar session to inspire impact and leadership as a nonprofit board member.- Led market analysis, problem definition research and user surveys for 2 fellow-led projects.

Pittsburgh, Pa, Us

- Generated actionable data-based insights for over 12 products throughout their product life cycle, including B2B2C and B2C products that were award-winning and top-selling multi-million dollar titles.- Pioneered the Product department and transformed the company’s product management and UX research maturity with new tools, processes, data analysis, vendor solutions, and user research practices, including scaling the company's user testing by over 400%.- Led the strategy, roadmap and implementation of youth and player safety features for Among Us VR, including a third-party AI voice chat moderation tool that scaled moderation to provide the equivalent of 300 full time staff worth of moderation.- Created an accessibility and inclusion planning framework used by over 12 products that dramatically improved accessibility and inclusion in our products without significant costs.- Led cross-functional stakeholder alignment with clients, the executive team, legal, engineering, design and marketing on complex problems, including improving child safety and privacy.- Presented at many conferences and webinars, contributed to a white paper and represented the company in media interviews and demonstrations.- Built, mentored and managed a small team that conducted user research and product management.

Pittsburgh, Pennsylvania, Us

- Led product roadmap for scheduling appointments online at hundreds of medical offices for thousands of providers through collaboration with clinical experts, operations and engineering.- Implemented significant operational and product enhancements through iterative releases that were user-tested and mitigated risk, resulting in a 50% increase in patients completing online medical appointment scheduling and record use of online scheduling.- Translated business partner needs and user data into a product vision, strategy, measurable impact, product backlog, prioritization and success measures. - Collaborated closely with other product managers and senior leadership to create a data-validated, unified roadmap for freqeunt mobile and web releases.

Pittsburgh, Pennsylvania, Us

- Launched a new gamified health coaching app that started as a deep breathing MVP and grew into 5 evidence-based programs: fitness, stress management, weight loss, nutrition, and smoking cessation. - Led an agile team, as product owner, of engineers, scrum master, project manager, QA, visual designers, and UI/UX designers to redesign and create innovative features for the UPMC Health Plan member mobile app.- Designed, coordinated and tested texting campaigns for lifestyle improvement, chronic condition management and other consumer reminders.- Guided product through lifecycle including identifying the business need, ideation, solution design, prototyping, testing, development, implementation, success measurement and redesign.- Identified key stakeholders, articulate business needs, create project charters and product requirements in collaboration with clinical health experts, business stakeholders, and IT developers.- Practiced human-centered design methods and represented the voice of the customer through qualitative and quantitative data to create better products that gave consumers what they needed when they needed it.

Pittsburgh, Pennsylvania, Us

Pittsburgh, Pennsylvania, Us

- Project manager and grant administrator for a Robert Wood Johnson Foundation payment reform grant to improve value care for 260 kids with complex medical conditions and $7 million in annual health care costs.- Facilitated complex problem solving and communication with diverse stakeholders: insurance division’s health economists and data scientists, children’s hospital administrators and clinicians, and families.

Pittsburgh, Pennsylvania, Us

- Wrote and edited program evaluation and business policy reports; resulting in eliminating costly programs with poor outcomes, and the creation of policies to reduce readmissions and improve program efficacy.- Gathered requirements, designed, tested, trained and implemented time tracking/project and portfolio management software that was implemented across 1,700+ UPMC Health System employees.- Designed, tested and implemented a searchable online document repository for thousands of final analysis reports; this innovation was a strategic department goal.- Completed Lean Six Sigma Green Belt project and certification to shorten cycle time of producing analysis reports, including developing change management strategies to ensure engagement. - Created weekly project updates and reports for senior management to manage resources and time.

Pittsburgh, Pa, Us

-Researched, analyzed and presented program evaluations for department, provider and foundation heads-Created, trained and managed an interview tracking database in Access, complete with complex queries-Assessed model fidelity of a process targeted at high risk teens through phone interviews and analysis-Collaborated with IT professionals and evaluators at Community Care Behavioral Health Organization to create a website for outcome surveys and results; trained staff on process and usefulness of website-Worked with IT professionals to ensure business process needs of DHS programs were met in new client information management system-Coordinated logistics for special projects, including resource fairs, workshops and conferences -Wrote strategic plan and grant request for Allegheny County's Integrated Children's Service Plan for the state

Pittsburgh, Pa, Us

-Managed grant invoicing, budgeting and fiscal reporting for a non-profit organization receiving multiple state and federal grants for programs in multiple locations in PA-Managed payroll, payables and receivables and maintained accurate accounting records in QuickBooks -Created balance sheets, income and expense statements, journal entries and grant-related reports -Reconciled bank accounts and managed company credit card expenses

Pittsburgh, Pa, Us

-Managed a PA Dept. of Public Welfare pilot program serving 1000+ clients: designed a database, responsible for accurate data collection, created monthly program evaluation reports and maintained the budget-Established office policies, procedures, scheduling systems and forms -Recruited/managed dozens of volunteers; supervised 5 employees-Communicated with local caseworkers and state supervisors

Pittsburgh, Pa, Us

-Created and managed 2 online mentoring programs for 300+ unemployed women: designed website, created databases, procedures, forms, recruiting best practices; produced and analyzed quarterly reports -Managed transportation assistance program: created database; created policies and procedures, administered client surveys, reports and financials-Expanded workforce networks for statewide career development programs -Coordinated special events such as conferences and fundraiser dinners

-Developed a white paper on trends in green jobs and renewable energy initiatives at the state level-Researched and benchmarked national green chamber certifications and regional innovation clusters

Us

-Pitched, interviewed and wrote articles about music, arts, culture and food for publications including:Pittsburgh Post-GazetteCity PaperTable MagazinePop City Media

Milwaukee, Wisconsin, Us

-AmeriCorps program for nonprofit leadership-Developed nonprofit leadership skills through weekly trainings, service events and community projects while working at Pennsylvania Women Work

-Taught English at 7 different public schools, including kindergarten to middle school-Developed professional public speaking skills-Created original lesson plans and developed cultural materials for students-Worked in a challenging, multi-lingual, foreign environment

M.S, Public Policy And Management; Policy Analysis Concentration

B.A, Journalism; German Language

Certificate, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Study Abroad, Cultural And Ethnic Conflict

Education record