Alexis Kohn, Ms Email & Phone Number

Indianapolis, Indiana Area

Training Coordinator for MasterControl training system for all of LS.Onboarding new hires and providing assistance to all LS associates globally which can include working directly with Executive Management, and all staff, in many different areas and departments on projects, issues, and concerns of the LMS system.Document control for specific departments and directly linked to IT remedy and our MC IT Core team for a more streamline assistance for associates for troubleshooting issues and… Show more Training Coordinator for MasterControl training system for all of LS.Onboarding new hires and providing assistance to all LS associates globally which can include working directly with Executive Management, and all staff, in many different areas and departments on projects, issues, and concerns of the LMS system.Document control for specific departments and directly linked to IT remedy and our MC IT Core team for a more streamline assistance for associates for troubleshooting issues and concerns of the LMS system.Supporting internal audits, customer audits, and exteral audits for ISO standards 9001/13485/17025 and Danaher Corporate audits. Show less

Greenfield, Indiana

Quickly and efficiently respond to incoming calls and faxes, identify how best to assist. Document calls in appropriate tracking systems, and handle/escalate calls per established procedures. Conduct insurance verifications to understand if patient’s prescribed therapy is eligible for coverage. Possibly coordinate prior authorizations, investigate alternative insurance coverage, or other funding sources on behalf of the patients per the program specifications. Process patient… Show more Quickly and efficiently respond to incoming calls and faxes, identify how best to assist. Document calls in appropriate tracking systems, and handle/escalate calls per established procedures. Conduct insurance verifications to understand if patient’s prescribed therapy is eligible for coverage. Possibly coordinate prior authorizations, investigate alternative insurance coverage, or other funding sources on behalf of the patients per the program specifications. Process patient applications of various complexities, and follow the programs specifications to determine their eligibility. Place follow up calls and respond to inquiries from patients and/or healthcare providers as necessary. Liaise with partner distributors and pharmaceutical manufacturers to request products per the program’s guidelines and track shipments.Coordinate the order and transfer of prescriptions based on their degrees of urgency to specialty pharmacies as appropriate.Be familiar with the market place and the insurance options available for patients. Educate patients on the available options as appropriate.Assist with training new team members by shadowing/reverse shadowing them and serving as a data checker by reviewing data entered in the program’s tracking system. Maintain a professional, calm and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication; i.e. uses grammatically correct and concise language. Show less

Collaborated and researched grant proposals with potential Accountable Care Organization to ensure funding for the program.Responsible for staying informed of funding policies, grant agreements and restrictions with the Affordable Care Act and Accountable Care Organizations.Developed strategic plans to increase Senior Care Management clientele. Served as a liaison between program leads and current clientele.

Master Of Science (M.S.), Business Administration And Management, General

Bachelor Of Science, Health Services Administration, Senior

Activities and Societies: First Year Seminar Mentor Alpha Kappa Alpha Sorority, Incorporated.