Alexis Lefrançois Email & Phone Number

Budapest, Hungary

- Recruitment in the beauty and cosmetics industry, focused on the French market- Implement sourcing strategy to identify qualified candidates for open positions- Utilize a variety of sourcing methods aligned with the client's branding and social media policies, focusing on direct (passive) candidates- Serve as the first point of contact for candidates, providing exceptional candidate care and pre-screening before the recruitment process- Qualify candidates based on skills, culture, and motivation fit using behavioural-based assessments and the client's criteria- Maintain accurate and timely records of all candidate interactions in the database- Pipeline talent and create pre-qualified candidate pools aligned with the client's workforce plans- Stay in touch with existing talent pools to gather market intelligence and inform them of potential opportunities- Provide market intelligence to the business and clients- Build and maintain relationships with hiring managers

Paris Et Périphérie

Orléans, France

- Respond to inquiries from French citizens via phone, email, or chat regarding national health insurance coverage and benefits- Assist customers with accessing medical services, processing reimbursements, and obtaining necessary authorizations- Provide clear and accurate information about French healthcare policies, procedures, and approved provider network- Document all customer interactions and activities in the ministry's CRM system- Educate customers on how to effectively navigate the public healthcare system- Maintain up-to-date knowledge of regulations, ministry policies, and industry changes- Identify opportunities to inform customers of additional government health programs they may be eligible for- Collect and report customer feedback to improve service quality and training for ministry staff- Collaborate cross-functionally to promptly resolve customer issues and concerns- Adhere to strict customer service standards and patient privacy regulations mandated by the French government- Handle sensitive customer information with discretion and in compliance with data protection laws

Meymac, Nouvelle-Aquitaine, France

- Greet and welcome customers as they enter the bank- Assist customers with basic banking transactions such as deposits, withdrawals, and account inquiries- Process cash, checks, and other financial instruments- Answer incoming phone calls and direct customers to the appropriate departments or personnel- Maintain and organize customer files and records- Ensure the front desk area is neat, organized, and well-stocked with necessary supplies- Verify customer identities and account information to prevent fraud- Assist customers with completing banking forms and applications- Provide information about the bank's products, services, and policies- Collaborate with other bank staff to address customer needs and concerns- Monitor and report any suspicious activities or potential security issues- Maintain a high level of professionalism and customer service at all times

Lyon, Auvergne-Rhône-Alpes, France

- Prospecting for new potential customers through online research, networking, and cold outreach- Scheduling and conducting introductory calls with prospective clients to understand their needs- Preparing and delivering presentations on the company's digital marketing services and capabilities- Assisting with the creation of proposals, quotes, and contracts for new clients- Handling administrative tasks such as organizing client files, maintaining CRM records, and ensuring timely invoice preparation- Researching industry trends, competitors, and potential partnership opportunities to identify growth strategies- Providing general administrative support, such as scheduling meetings and managing calendars- Collaborating with the marketing team to create and distribute content that supports the sales process- Staying up to date with the latest digital marketing tools, techniques, and best practices

Saran, Centre-Val De Loire, France

- Receive, unload, and sort incoming shipments of merchandise and supplies- Operate pallet jacks, and other material handling equipment to move and store inventory- Accurately scan, label, and shelve products in the appropriate storage locations- Pick, pack, and prepare customer orders for shipping- Follow all safety protocols and procedures to maintain a safe work environment- Collaborate with teammates to ensure efficient workflow and on-time delivery of orders- Provide excellent service by responding promptly to requests and resolving issues- Undergo training on new equipment, systems, and procedures as needed

Paris, France

- Greet and welcome international customers in multiple languages, providing a warm and personalized greeting- Assess customers' needs and preferences, offering tailored recommendations on Nespresso machines, coffee capsules, and accessories- Demonstrate the features and capabilities of Nespresso products, educating customers on how to use them effectively- Assist customers in navigating the store, guiding them to find the products they're interested in- Respond promptly and courteously to customer inquiries, questions, and concerns, ensuring a smooth and satisfactory shopping experience- Assist with inventory management, restocking shelves, and maintaining product presentation standards- Participate in team meetings and training sessions to continually improve product knowledge and customer service skills- Act as a brand ambassador, fostering a positive and memorable impression of the Nespresso brand among international customers

Management And Business

Three years in the english taught curriculum at ESSCA Business School. Top 3 french post baccalaureat schools. It gave me a broad approach.

Business Administration And Management, General

Foreign exchange student - Finance, HR, Management and marketing classes

Baccalaureat In Oib (International Option Of The Baccalaureat), Economics And English Litterature

Ces trois années de lycée bien que lointaines influent encore la personne que je suis car c'est là bas que mon goût pour la culture.