Alexis Lilly Email & Phone Number

New York, Ny, Us

New York, New York, Us

New York, New York, Us

New York, New York, Us

I lead a high-performing team of customer success managers helping customers solve their data problems - enabling better, faster business decisions. I am responsible for adoption, retention and expansion across Collibra's Public Sector and East Regions.

New York, New York, Us

In my role as Senior Manager, I led a team of high-performing Customer Success Managers in the East Region - servicing over a quarter of the customer base and renewal ARR. My focus was to coach and inspire the team, while helping customers on their data intelligence journey. We took innovative approaches to driving adoption, retention and expansion and had a successful year as a team achieving our targets. I am proud to be recognized by our executive team as Customer Success Leader of the year and am thankful for having a talented and amazing group CSMs that supporting myself and the organization as we grow together.

New York, New York, Us

Sunnyvale, Ca, Us

As a Global Customer Success Manager within Sales Solutions, I consulted sales leaders and teams on how to grow their business through Social Selling. My objective was to drive customer success, helping them adopt and learn best practices to leverage Sales Navigator, which is LinkedIn’s enterprise solution designed to accelerate the way in which sales professionals discover and engage prospects.

London, Gb

EY is a multinational professional services firm with multiple service lines including People and Organizational Change. My role in this practice was to support organizations in providing employees with the knowledge structure and capabilities to successfully embrace and own change; helping clients realize the full value of their initiative. As a change management consultant my experience spanned across business engagement, business readiness and business adoption – all driving towards meaningful, sustained change. My main focus within these areas included developing the communications strategy and plan, stakeholder engagement approach, training strategy and plan, and conducting stakeholder analysis. At clients, I leveraged our methods and tools to help align leaders and employees around a compelling case for change that kept teams moving purposefully in the same direction.This was a great opportunity to continue to build on my B2B experience and expand my network by consistently building relationships with different clients across various industries. It required the ability to quickly adapt to new clients and project teams and clearly and concisely communicate to all levels within an organization.

Dublin 2, Ie

As a Management Consultant at Accenture, I led global training initiatives, executed cross-functional marketing campaigns, and delivered change management strategies for Fortune 500 companies. I developed process documentation, stakeholder communications, and strategic frameworks to support system implementations and organizational transformations. Additionally, I contributed to thought leadership on innovation culture and mentored new consultants through the Management Consulting Development Program.Experience across multiple industries and projects:Investment Banking - Deployment Planning LeadGlobal Training Development and DeploymentNew York, NY / Columbus, OHPharma / Life Sciences - Account ManagerMarketing OperationsNew York, NYInvestment Banking - Deployment AnalystGlobal Training Development and DeploymentNew York, NY / Columbus, OHRetail - Change SpecialistSupply Chain ServicesNew York, NY / Grand Rapids, MIPublic Service - Communications SpecialistHigher EducationNew York, NY

New York, Ny, Us

Corporate culture often tops the list of elements critical to deal success and when two companies are merged, but do not share a similar attitude or goal, problems arise. My role in supporting the M&A Cultural Integration Lead, was to assist in the development of Mercer's approach to this problem – the M&A Culture offering. I helped coordinate the development of the methodology as well as training and roll out of the M&A Culture offering throughout the organization. After roll out I assisted in the analysis of tools within the methodology such as the executive culture audit – developing report design, delivering the analysis to the client and providing feedback on executives'​ views of the client company's cultural alignment. I also was responsible for conducting a National Cultural Analysis, analyzing the distinct culture differences and their implications for companies that were merging globally (across different countries and regions). The reports were leveraged to help stakeholders understand the culture challenges they would be facing throughout the M&A transaction.

New York, Ny, Us

As a Sales and Marketing Intern, I provided support to the North East Zone marketing team, managing the Customer Relationship Management (CRM) and Opportunity Tracking Systems (OTS) client databases that tracked over 10,000 accounts. I conducted prospect and opportunity research, prepared monthly sales reports, inputted data and maintained and validated data integrity in preparation of migration to a single Oracle platform. Additionally, I assisted with planning and execution of internal client meetings, seminars and events.

Mountain View, California, Us

In my role as a FLEXforce Sales Representative, I was responsible for developing relationships with the employees in my accounts and utilizing those relationships to increase Intuit's in-store presence and awareness. I visited the accounts in my territory weekly to analyze sales opportunities and execute strategies to win loyalty to Intuit products. While on-site, I managed inventory, set up POPs (Point of Placement) materials , negotiated prime in-store locations for displays and investigated "phantom" inventory issues.