Alexis Lindway Email & Phone Number

Strongsville, Ohio, United States

Manage and grow team of Senior Project Specialists in the US and Puerto Rico tooversee project administration of all won projects (kick off 5 to 10 weekly) includingassisting in SOW creation, review, and execution.Successfully lead large international projects (involvement of 3-6countries). Create and manage global billing time frames, budgetmanagement.

Established the Encore Care Support program with the simple mission of: PeopleFocused. Data Oriented. Results Driven.Led the support teams to grow into 800 client support projects. Wrote andowned client support contracts (200+ new/renewals per year).Grew profit margin on Support program from 5% to 35% for YoY.Assist in RFPs, NDAs, and focusing Encore to a.

Remote

Tier 1 Support and Dispatching assistance for Encore clientele. Content creator for client facing copy.

Cleveland/Akron, Ohio Area

Manage all donor funds for major Heart Walk events and assist in reconciliationand processing (up to $1M).Event planner and coordinator of Heart Walks, assistant event planner andcoordinator for gala events and major fundraiser gatherings. Maintain vendorrelationships and guarantee donor's deliverables are fulfilled.Power User in Dynamics 365 for tracking.

Cleveland, Ohio

Own contracts with organizations receiving donation funds to ensuredeliverables on both sides are met during length of relationship. Includedadhering to all state and local liquor laws, confidentiality of donations, andconsistent delivery YoY with those deliverables.Represent GLBC at philanthropic events, charitable requests, volunteerfunctions, and.

Westlake, OH

Create and institute a sustaining vendor compliance system with QualityAssurance Manager.Manage AR and AP monthly ($1M-$2M).Work with Operations department to facilitate new functions to MicrosoftCRM system (2011) in conjunction with IT developers.