Alexis Mclaughlin Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

Management of the ticket operations full time, seasonal, and event staff including interviewing, hiring, onboarding, and training. I oversaw the process for renewals, live sales, packaging, and fulfilling of over 400,000 products across all events hosted by the Indianapolis Motor Speedway. Worked closely and collaboratively cross-department to enhance the customer experience from the time they purchase a ticket online to the time until they walked through the gates at IMS.

Indianapolis, Indiana Area

Helped make dreams come true for customers of all ages, from all over the globe, for all events hosted by the Indianapolis Motor Speedway. Routinely made outbound sales reach to former customers while also assisting customers who called, emailed, or walked up to the box office to purchase. Worked as a team to package and mail all orders placed through IMS, both online and through our box office. Learned IMS's in house ticketing software, SCORE and regularly provided feedback for software enhancements.

Speedway, In

Searched for and secured booth rentals at various events around Indianapolis to promote the Indianapolis Motor Speedway. Assisted with the scheduling of the Field Marketing team.

Mooresville, In

Building and maintaining the business's presence on the web has been a key factor in the success over the years. Working with and for clients to provide them with the highest quality images that they will love and cherish.

Mooresville, In

Creating and maintaining social media accounts. Continuously updating inventory on company website. Assist front office with customer service and car payments.

Camby, In

Assisted customers in need to help them find their item(s) and make a purchase in a timely manner. Ensured positive customer interactions while working at the returns desk. Organized and prepared stock displays to increase product sales. Worked as a team member to complete store-rebuilding tasks.

Plainfield, In

Promoted positive customer service as the first customer interaction while working as a hostess. Pushed promotional items and boosted sales as a waitress while utilizing time management and great customer service in a high-pressure, fast-paced work environment.

Bachelor'S Degree, Communication Studies

Bachelor Of Arts (B.A.), Communication Studies

Graduated from IUPUI in three years with a major in Communications Studies and a minor in Business