- Develop a clear vision and long-term strategy for the company's growth and success. This includes identifying target markets, defining the company's unique value proposition, and setting specific goals.- Oversee and managing a team of virtual assistants, project managers, and other employees. This involves hiring, training, and providing ongoing support to ensure the team performs efficiently and effectively.- Identify potential clients and building strong relationships with them. Engaging in sales and marketing efforts to attract new customers and retain existing ones through exceptional service and support.- Ensure that our virtual assistants deliver high-quality services to clients. Implementing processes for quality control and monitoring performance to maintain customer satisfaction.- Stay up-to-date with the latest technology and virtual assistant tools to enhance productivity and efficiency. Assessing and implementing relevant software and systems to optimize the company's operations.- Manage the company's finances, including budgeting, financial planning, and monitoring expenses. Making strategic financial decisions to ensure profitability and sustainable growth.- Identify potential partnerships and collaborations that can benefit the company's growth and market reach. Negotiating and establishing partnerships with other businesses or platforms.- Monitor customer feedback and addressing any concerns promptly. Implementing changes based on customer feedback to enhance customer satisfaction.- Analyze key performance indicators to measure the company's performance and identifying areas for improvement. Using data-driven insights to make informed business decisions.

- Assist in the development of marketing content, including blog posts, social media posts, email newsletters, and website copy.- Help manage social media accounts, scheduling posts, monitoring engagement, and responding to comments or messages.- Conduct research on industry trends, competitor activities, and consumer behavior to gather insights for marketing strategies.- Creating simple graphics or visuals for social media posts, email campaigns, and marketing materials using tools like Canva.- Assist in the creation and execution of email marketing campaigns, including drafting emails and managing subscriber lists.- Provide support in organizing and promoting marketing events and webinars.Helped clients manage their brands on social media and expand their reach- Created processes and optimized systems for CEO's with million dollar businesses- Communicated on behalf of multiple CEO's & handled their day to day operations

Create personalized brand guides for brand identityBuild authentic content strategy plans to attract dream clientsEducate clients on how to build authentic connections through social media for their brandTeach clients how to build client loyalty through relationship building, influencer marketing, events and give-back effortsConduct research to target ideal clients

Developed quarterly content strategy based off of companies objectivesSupervised and delegated creative actions to create the tangibles for the campaignCompile regular reports of campaign performance and resultsImprove new campaigns using data and feedback from existing/previous projectsResearching brand and analyzing trends in customer market for prime brand Built relationships with influencers, journalists and media outlets

Studio Owner, Casa Salsa Sunrise 06/2017-06/2020 Sunrise, FLOperate & Run Dance Studio with over 100+ Monthly MembershipsCreated and Managed the Casa Salsa Sunrise Facebook & Instagram Accounts Create and Grew our Casa Salsa Facebook Group & Whatsapp Group Chat Built a Base of Faithly Members with a Family AtmosphereCreated & Managed Salsa & Bachata Dance Teams that performed at Salsa & Bachata Congresses, Latin Night Clubs, and our Monthly SocialsTrained and Certified as a Casa Salsa Salsa & Bachata Certified InstructorTaught Full Time for a Year and a Half Salsa & Bachata ClassesManage all the day to day operations from payroll to scheduling to cleaning and stocking the studio everydayHeld quarterly meetings with my staff to review how we did and the goals for the next quarterSold Merchandise in studio and online on our websiteDesigned all of our graphics such as banners covers, event covers, story & page posts. Planned out sales and events for every month to keep our members happy, involved, and to generate more income for the studioNetworking with people in the dance community to build relationships with people such as DJ’s, Club owners, Event coordinators, other Dancers/Artist & Studio Owners Managed and Trained Instructors WeeklyConducted monthly reviews for classes in the studio to improve our retentionManaged finances such as payroll, expenses, and budget

Child Advocate, ChildNet 05/2017-11/2017Fort Lauderdale, FL Conducted home visits for children in/out of foster careManaged case files for children in the systemCounseled parents with their casesScheduled therapy sessions, parenting classes, support programs, etc.

Volunteer Coordinator/Intern, Ignite Refuge Emergency Shelter 01/2017-05/2017Gainesville, FLAssisted in supervision along with resident parents of youthServed in leading and creating activities for students.Helped with assessing of youth’s behavior, needs and mentored youth in programWorked together with resident parents to employ intervention techniques.Assisted in the keeping of documentation and reports on students on a daily basis.

Licensed Sales Producer, Allstate Insurance 09/2015-12/2016Gainesville, FLLicensed and Trained in Auto, Home and Life insuranceHandled New Business customers get quotes, set up their policies, and service them as on going clientsAttending to all of my customer’s insurance needs and handled customer issuesManaged the offices backend tasks that needed to be down to retain customers

Sales Associate Manager, Metro PCS 08/2014-09/2015 Gainesville, FL Trained on all of the processes to run the storeTop seller in most months Handled employees, conducted trainings for new hiresHandled customer issuesFiled paperwork, handled customer orders, etc.Trained new employees on systems and insuranceManaged employees

Camp Counselor Camp Nova, Summer Camp 06/2009-08/2015Davie, FLTaught kids (Ages 4-15) dance Counseled children with behavioral issues ages 4-15Led arts, crafts, sports, games, camping and hobby workshops for groups of 8-10 year olds

Front Desk Manager, Casa Salsa® Studios 10/2012-08/2014Davie, FL Directed Front Desk employees (scheduling, training, etc.)Managed social media accounts (Twitter, Facebook, Instagram)Handled customer issuesMade promotional calls for the studio, type reports (Excel, Microsoft)Cleaned and maintained studio spaceSold memberships and private lessons