Manage a team or web producers and day-to-day web operations for crowdstrike.com. Work cross-functionally with internal and external teams to help maintain the website, create new content, and build effective cross-functional alignment, collaboration, and processes.

• Collaboration with cross-functional teams to update, manage and maintain North America Nike.com marketing pages and content.• Traffic management and intake of activations to resource effectively and optimize the authoring process and workflows• Led a small team of dotcom authors and developed Onboarding and training for new Authors• Helped lead/manage the site migration of NA Nike.com from AEM to Nike CMS• Helped set up processes for language expansion and localization in NA• Acted as a SME and resource for brand, design, product and support to test and assess tool/system capabilities, limitations, and opportunities

• Collaborate with Digital Brand Teams (designers, project managers, authors, and specialists) to update and maintain Nike.com across multiple platforms (AEM and CMS)• Monitoring Airtable projects as they come in to help coordinate project workflow• Working to restructure AEM authoring processes for efficiencies and consistency• Act as a resource for Design/Lead to test and determine system capabilities in AEM/CMS

• Project Management, resource allocation, and track progress in Monday• Work closely with the Nike.com Design Director, Prototyping, Product and other key stakeholders to plan projects, assess resources, track progress, and handoff designs to engineering, research, etc.• Coordinate and annotate meetings with key stakeholders to ensure design and stakeholders are aligned on timelines, requirements, and expectations.

Authored global .com updates to the NIKEiD landing page, within Adobe Experience Manager (AEM/CQ5) and Nike CMS.• Managed new requests and updates to existing content in AEM with tight SLAs.• Collaborated and assessed potential issues and presented solutions to team to avoid delays. • Task/project management, provided work-back schedules & communicated project updates to Stakeholders via PM tools (Asana, Basecamp, Trello).• Provided quality assurance to match Nike brand, style, and legal guidelines.

Edited existing content, built new pages, and managed digital assets for Nike.com and Nike APPs within Adobe CQ (AEM).• Quality assurance for grammar and spelling, and brand, style, and legal guidelines.• Utilized collaboration tools: Basecamp, Slack, Hipchats, SmartSheets, GoogleDocs, etc. to ensure effective communication with other authors and the client.• Nike+ App authoring and asset management in Opal, Beacon, and AEM.• Copy-fit new and updated content to meet desktop/tablet/mobile platform requirements.

Managed requests for updates to Intel.com and digital assets, from time of submission until completion, via ServiceNow.• Translated service requests into actionable steps to be implemented in AEM by the development team.• Content and digital asset management (DAM) in Adobe Experience Manager.• Managed a large volume of service requests with shifting priority levels and SLA’s.• Created step-by-step documentation and processes for development team.

Created internal and external search metadata for Intel.com using SEO best practices, Chicago Manual, and Intel branding, style, and legal guidelines.• Managed copywriting requests via ServiceNow with shifting SLA’s and deadlines.• Created internal and external search metadata for PDF’s, whitepapers, and videos. • Provided quality assurance for Intel.com and assets. • Google Adwords & SEO best practices for keywords, tags, etc.

Produced and managed several tech and living blogs, articles, widgets, and community landing pages in Wordpress and Drupal.• Translated complex news stories and concepts into actionable, easy-to-navigate content.• Creating, managing and publishing web content across multiple CMS and social media platforms.• Worked with Marketing to develop SEO strategy for blogs and articles - keyword-based titles, tags, etc. • Developed blogger network and social media partners to encourage engagement and expand readership.

Promotion & events Intern for 750 KXL & 95.5 The Game