Alexis M. Torres Email & Phone Number

New York, New York, United States

• Communicated important employment information during delivery of employment offers (e.g., benefits, compensation, etc.). Work with hiring managers to ensure compliance with all federal/state laws and regulations.
• Screen resumes, interview candidates, administer appropriate assessments and reference/background checking, make recommendations for hire (or not hire) and deliver employment offer.
• Updates and maintains confidential personnel files to document personnel actions and to provide information for payroll and other uses.
• Handle employee relations matters professionally and confidentially, conducting investigations, resolving conflicts, and promoting a positive work culture.

New York, United States

• Effectively manage and organize time and projects based onpriority and demand with continuous follow-up.
• Ensured files are in compliance with agency guidelines regarding newhires, employee terminations, pay raises, transfers/promotions,disciplinary actions, and performance management.
• Assisted compliance with conducting audits of all areas of HRcompliance, including I-9's, NYS security guard registry, NYSlicensing paperwork, all contract specific requirements (such amedicals, drug tests, additional.
• Worked with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.

• Schedule Security Officers and supervisors at client sites; manage the scheduling process to optimize operating results and to keep avoidable overtime to a minimum; resolves staffing issues and problems as directed by.
• Maintain site coverage at all times; track requests for time off including vacation and personal leave approved requests to ensure site coverage; respond to emergency situations, call-offs, and absences to ensure that.
• Maintain current knowledge of site contracts and requirements, of Security Officer training, availability and time worked, and of client exclusion lists. Conduct regular site visits to familiarize yourself with.
• Coordinate scheduling changes with Branch management, supervisors, and staff; serve as a liaison with clients and Branch management, supervisors and staff in resolving scheduling, training, billing and payroll problems.
• Ensure that an adequate on call security force is available to cover vacancies created by absences and call-offs.

• Ensured accurate time keeping, payroll and billing is posted in valiant, verifies billing payroll reports and correct discrepancies; Interfaces with accounts receivable and payroll department to make corrections.
• Managed site coverage; tractor request for time off including vacation and personal leave request to ensure site coverage; responses to emergency situations, callouts, and absences to ensure the client sites have.
• Coordinated the daily schedules and assignments of Area Managers; briefed Managers on change to post schedules and new Security Officers.
• Handled all related activities of dispatch as needed like hiring, training, performance appraisals and terminations.
• Scheduled Security Officers, Fireguards, (800 in total) at client sites; manages the scheduling process using Valiant to keep avoidable overtime at a minimum.

• Operated a multi-line telephone system, prioritized calls andinitiated appropriate action based on incident type and importance.
• Coordinates the daily schedules and assignments of supervisorystaff; briefs supervisors on changes to post schedules and newSecurity Officer schedules.
• Maintains site coverage at all times; tracks requests for time off toensure site coverage; responds to emergency situations, call-outs,and absences.