Server, Hostess, Food Runner
CurrentMy focus is to ensure that guests receive prompt, friendly and personalized service while suggestively selling food and beverage items by possessing knowledge of menu items and ingredients. Ensuring that orders are taken and placed accurately, checking on tables, providing condiments, and replenishing drinks.Serving Responsibilities:-Serving food and/or beverages to the guests while maintaining guest satisfaction and keeping dining area clean at all times-Follow cash handling procedures including the ability to operate cash register system-Ensures adherence to the Florida State Liquor Statutes-I maintain positive guest satisfaction by answering questions, accommodating special requests, appropriately handle complaints to the guests’ satisfaction and/or solicits assistances from the managersHosting Responsibilities:-Greeting guests with a smile upon arrival-Seat guests and accommodate special requests-Manage the wait list: record guest names and number in party, and provide estimated waiting time-Answer phones and manage the restaurant reservation system-Inspect tables for proper presentation and completeness-Provide an inviting environment by maintaining a clean and organized dining room, restroom and work area