- Manage a diverse team of 8 colleagues, fostering a customer-centric environment and ensuring streamlined operations to optimize the overall patron experience.- Provide personalized assistance to library patrons on checkouts, returns, and technology-related inquiries, resulting in positive feedback and 2 rapid promotions within 6 months.- Enhanced accessibility and user satisfaction by spearheading a map project, collecting and updating data for over 100 archived maps in the library's online catalog system, facilitating quick and accurate retrieval for patrons.- Organized and facilitated 6 highly praised stress-relief workshops during finals week, addressing the needs of students and delivering valuable support during students' demanding academic periods.

- Designs and edits a monthly newsletter focused on food literacy and nutritional wellness tips for minority communities.- Create graphic marketing materials and flyers for the Annual food festival "Flavors of Origin," promoting food literacy education for minority youth and families, expected attendance of over 3,000 people in June 2024.- Conducted a comprehensive grant research project, identifying 4 new grants, supported the organization's mission of providing life skills workshops to underserved African American and Latinx youth.- Constructed and delivered a persuasive presentation to Sony Philanthropy, successfully securing volunteer recruitment support for the "Flavors of Origin" Festival.

- Led the recruitment cycle for the team's first-ever paid coaching directory, identifying 12 potential candidates through talent research and successfully hiring 2 coaches for the Fall 2023 season- Organized and executed 2 player recruitment events, resulting in engagement from 42 prospective players and a 32% increase in player recruitment from the previous season- Spearheaded the design and launch of a website for the team's flagship fundraiser, yielding a fundraising milestone of $2,190 within the initial two days of launch- Create impactful marketing materials such as flyers and social media graphics to advertise team events, fundraisers, and recruitment initiatives resulting in a 17% increase in follower engagement

- Directed and coached a team of 21+ players in weekly practices and games, fostering skill development, teamwork, and strategic gameplay.- Designed and implemented personalized practice drills and plans, leveraging player feedback to address individual needs and increase overall team performance by 26%.- Organized and executed 2 player recruitment events, resulting in engagement from 29 prospective players and a 54% increase in player recruitment from the previous season

- Supervised a team of 7 researchers through participant recruitment and interviews for a study investigating children's views on lying, resulted in obtaining 57 participants over 3 months- Collected qualitative and quantitative data using Qualtrics, Excel, and PowerPoint programs for 3 developmental psychology studies- Wrote 4 literature reviews on studies about children's views about social relationships and financial incentives to increase the development of 2 new studies within the lab

- Coaches students 4th-8th grade, in an 8-week telehealth program called "Nurturing Neurons" created by licensed clinical psychologists- Teaches CBT-based socioemotional skills to small groups of children via Zoom- Creates an open, accepting, and friendly environment for the child to explore their emotional issues

- Edited final program curriculum utilizing Microsoft Word and Google Slides programs for an 8-week digital mental health program titled 'Nurturing Neurons,' designed by licensed clinical psychologists- Produced marketing materials such as flyers and email campaigns to promote 'Nurturing Neurons' mental health program targeted for potential clients and program instructors- Conducted market research through LinkedIn and social media platforms, curated a list of 14 potential schools, psychology clinics, and parent Facebook groups to contact about the program

•Collaborated with a team of four peers to implement safe and exciting individual and group activities during four two-week sessions in a 6th-8th grade summer camp• Designed and led educational presentations on topics about wildlife education and conservation• Provided supervision as a one-on-one counselor to 4 neurodivergent campers to help them socialize and perform daily program activities