Alexis Penn Email & Phone Number

• Manage new client implementations, including Commercial, Medicaid, Medicare, and Exchange lines of business.
• Develop detailed work plans, schedule estimates, status reports and implementation priorities.
• Coordinate with Account Management, Operational and Information Technology project teams, ensuring on-time, successful implementations.
• Partner with Account Management to ensure all implementation project milestones are tracked, documented, audited, and closed in accordance with project timelines.
• Continuously refine the implementation process through conducting post go live lessons learned analysis and develop action plans to improve.
• Lead client program reviews, reviewing overall status for each client implementation.

• Works with project stakeholders to define project milestones, deliverables, goals, and deadlines
• Manages multiple projects simultaneously
• Develops comprehensive project plans utilizing standard formats, tools, and processes
• Tracks project performance, specifically to analyze the successful completion of short- and long-term goals
• Reports project performance, status, risks and milestones to stakeholders, project team and leadership team
• Meets budgetary objectives and adjust project constraints based on financial analysis

Orlando, Florida Area