Alexis Penn Email & Phone Number

Orlando, Fl, Us

• Manage new client implementations, including Commercial, Medicaid, Medicare, and Exchange lines of business. • Develop detailed work plans, schedule estimates, status reports and implementation priorities. • Coordinate with Account Management, Operational and Information Technology project teams, ensuring on-time, successful implementations. • Partner with Account Management to ensure all implementation project milestones are tracked, documented, audited, and closed in accordance with project timelines. • Continuously refine the implementation process through conducting post go live lessons learned analysis and develop action plans to improve. • Lead client program reviews, reviewing overall status for each client implementation. • Obtain signoffs on all deliverables from key internal and external project stakeholders. • Make timely and appropriate decisions to ensure implementations are on track for successful service and go live readiness. • Manage ongoing client project documentation such as schedules, issues lists, risk factors, meeting minutes and ensure documents are complete, current and archived. • Create and execute project plans and revise as appropriate to meet changing internal and external requirements. • Effectively coordinate internally, externally and to complete planned tasks. • Identify implementation changes quickly, gaining approval on updates/changes, escalating issues to ensure resolution before missing a deliverable. • Coordinate with internal resources and vendors, as necessary. • Prepare weekly status reports for each project. • Conduct meetings with project sponsor, stakeholders, vendors, IT, Executives, etc.

• Works with project stakeholders to define project milestones, deliverables, goals, and deadlines• Manages multiple projects simultaneously • Develops comprehensive project plans utilizing standard formats, tools, and processes• Tracks project performance, specifically to analyze the successful completion of short- and long-term goals• Reports project performance, status, risks and milestones to stakeholders, project team and leadership team• Meets budgetary objectives and adjust project constraints based on financial analysis• Completes job-related training courses and/or seminars, as may be required for the job and/or assigned by Manager• Provides analysis and solutioning for process and project gaps• Ensures projects stay in scope and within the determined timeline• Consistently exercises effective communication and follow-thru and acts as the Client’s single point of contactduring the project implementation.• Gathers all required supporting documentation from employer group or broker pertaining to launch.• Coordinates the collection of information and communicate with the appropriate departments within PlanSourceand third-party vendors.

Orlando, Florida Area