Alexis Prager Email & Phone Number

Temple, TX, US

- Manage new state/local tax registrations and resolve tax notices- Have a solid understanding of payroll processes and act as a back-up- Experience using Workday, ADP SmartCompliance- Ensure timely and accurate payroll processing for monthly and semi-monthly cycles- Calculate and enter wage information, garnishments and other required data for payroll.

Austin, Texas

Austin, TX

• Support a team of 400+ remote workers through the full employee life cycle including recruiting, onboarding, process promotions/terminations, performance reviews, and compensation changes
• Create, maintain, and analyze multiple dashboards to report current KPI’s
• Support payroll by calculating bonuses, verifying unit pay accuracy, and resolving payroll issues
• Plan social events, training sessions, and organize volunteer opportunities for attendance ranging in headcount from 10 – 200
• Lead projects to streamline processes and gain efficiencies by using remote workers

Austin, Texas Area

• Maintain status on a team of 50+ moderators: processing failure rates, speed, types of failures, proofing errors, etc. providing constructive feedback and escalating performance issues
• Lead training webinars and coaching calls for new-hires and tenured moderators
• Assist Content Services in creating and implementing new guidelines and guideline logic
• Monitor small-language moderation SLA’s
• Assist Content Operations on department wide initiatives and projects related to department efficiency, accuracy, etc

• Analyze user-generated content to determine suitability for publishing on client websites.
• Utilize frequently changing series of client-specific guidelines from online retailers and service providers including Wal-Mart, P&G, Home Depot, Ticketmaster, Expedia, AT&T and more
• Route content back to clients for product suggestions, product flaws, customer service issues and more
• Consistently perform at above average accuracy rate in the top 20%
• Process on average 75,000 characters per hour

Austin TX

• Created new billing process with accounting team to shorten billing cycle and improve accuracy
• Daily application of cash receipts
• Developed financial reports for project managers
• Project set up and review
• Research and resolve invoicing issues with customers or vendors
• Process high volume of invoices on a monthly basis

Troy, MI

• Monitor billing anomalies on a month-to-month basis
• Review and correct payment-rejected invoices for revised issue
• Run billing cycles in Microsoft Access to generate invoices on a bi-weekly basis
• Point of contact for Site Managers regarding questions and issues with billing
• Review and submit credit requests for prior months’ overbillings
• Process AR Adjustments with CAS database for month-end reconciliation

Detroit MI

• Analyze inventory to increase profit, minimize loss and escalate issues appropriately
• Prepare billings and supporting billing analysis on a scheduled and as-needed basis
• Monitor domestic and foreign accounts receivables
• Develop extensive Excel reports detailing cost analysis data
• Prepare and review economics modeling utilizing Ernst & Young's Engagement Planning Tool
• Prepare reports on the financial performance of large engagements