Steeped in Joy, Shared with FriendsGiggle Steep is a specialty tea company dedicated to spreading joy and fostering connections through the love of tea. Our curated selection of artisanal tea blends is designed to delight the senses and bring people together. With a focus on quality, community, and whimsy, we aim to make every sip a delightful experience.*Specialties:*- Artisanal tea blends- Small-batch production- Unique flavor profiles- Community… Show more Steeped in Joy, Shared with FriendsGiggle Steep is a specialty tea company dedicated to spreading joy and fostering connections through the love of tea. Our curated selection of artisanal tea blends is designed to delight the senses and bring people together. With a focus on quality, community, and whimsy, we aim to make every sip a delightful experience.*Specialties:*- Artisanal tea blends- Small-batch production- Unique flavor profiles- Community building- Tea education and workshops*Mission:*To create a world where every cup of tea sparks joy, fosters connection, and inspires laughter. Show less

I wore many hats at Ambrose, a growing e-commerce brand. My work included:-Elevating digital presence by amplifying social media engagement, leading to a 40% increase in followers and a 50% rise in user interaction-Driving a 30% surge in e-commerce sales through strategic email marketing initiatives-Providing exceptional customer service, sustaining a 98% satisfaction rating while resolving an average of 50 inquiries weekly-Streamlining order fulfillment operations, ensuring… Show more I wore many hats at Ambrose, a growing e-commerce brand. My work included:-Elevating digital presence by amplifying social media engagement, leading to a 40% increase in followers and a 50% rise in user interaction-Driving a 30% surge in e-commerce sales through strategic email marketing initiatives-Providing exceptional customer service, sustaining a 98% satisfaction rating while resolving an average of 50 inquiries weekly-Streamlining order fulfillment operations, ensuring a 95% punctuality rate for over 500 orders monthly and cutting shipping expenses by 20%-Reinforcing brand identity, resulting in a 35% boost in brand recognition and fostering a 20% growth in customer retention. Show less

• Elevated sales and bolstered customer loyalty by 15% through executing focused marketing campaigns and salestechniques.• Led a team of customer service representatives, achieving a 95% resolution rate for customer issues.• Developed training programs that improved team performance and reduced average response times by 30%.