Alexis Gomez

Alexis Gomez Email and Phone Number

Product and Compliance Operations Manager • Cross-Functional Leadership • Business Planning @ MoneyGram International
Miami, FL, US
Alexis Gomez's Location
Miami, Florida, United States, United States
About Alexis Gomez

With 10+ years’ progressive experience in sales operations management and business development across global organizations, Alexis Gomez is a sales operations visionary. He is renowned for being an innovative, solutions-focused leader. Throughout his career, Alexis has driven both revenue and organizational growth. He regularly leads large product delivery and release initiatives---optimizing results by collaborating extensively with partners on implementations and integrations. A flexible, strategic thinker, Alexis has extensive sales operations experience throughout the Americas. Fluent in both English and Spanish, he routinely develops partnerships to support customer satisfaction and organizational success, across North, Central and South America, and the Caribbean.With a diverse business background, Alexis’ expertise covers sales process enhancement, public speaking, sales collateral, quality control, marketing, presentations, process improvement, and customer interaction. He routinely boosts—and refines—the impact that sales operations have on top-line revenue, incorporating strategic planning, project management and mission-critical process improvement to achieve targeted objectives.Highly-strategic by nature, Alexis has demonstrated skill in seeing the “big picture” and providing vision and leadership to executives overseeing multiple teams.Alexis earned a Master of Computer Information Systems from Georgia Southwestern State University. He is currently a candidate for ACAMS (Association of Certified Anti-Money Laundering Specialists) certification (expected completion: September 2021). His Signature Strengths Include: Business Planning / ExecutionProduct / Platform Delivery & ImplementationProject Management Cross-Functional Team ManagementSales Forecasting & AnalysisProcess Mapping Program ManagementClient Relationship ManagementRegulatory Compliance

Alexis Gomez's Current Company Details
MoneyGram International

Moneygram International

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Product and Compliance Operations Manager • Cross-Functional Leadership • Business Planning
Miami, FL, US
Alexis Gomez Work Experience Details
  • Moneygram International
    Product And Compliance Operations Manager • Cross-Functional Leadership • Business Planning
    Moneygram International
    Miami, Fl, Us
  • Moneygram International
    Product And Compliance Operations Manager • Cross-Functional Leadership • Business Planning
    Moneygram International Sep 2020 - Present
    Dallas, Tx, Us
    Alexis was promoted to a dual-role, ensuring compliance to international laws on money laundering—while overseeing the corporate Sales Operations Team for the US, Canada and LATAM.As Product and Compliance Operations Manager for the LATAM & Caribbean Agent Oversight Team, he orchestrates daily operations of the regions’ sales agents, plus compliance / risk evaluation / mitigation issues for 45 countries and 173 relationships with 66K+ agent locations handling 40M+ transactions totaling ~$11B / year.His Select Achievements Include: • Mitigating all money-laundering threats. Performed 129 total reviews in Q3 / Q4 2020, 147 reviews in Q1 2021.• Manage (5) Regional Compliance Managers who handle agent training.Developing SOPsAuditing Agent Operations Checks & Balances Minimizing Risk / Violations Sales Operations Growth Territory Management In his capacity directing the Sales Operations Team for the Americas, Alexis supports the sales teams and agent relations—serving as principal contact for operational issues affecting service performance. He also manages (3) GTM Managers.His Select Achievements Include:• Played critical role introducing 17 new electronic channels (direct bank account deposit, mobile wallets) in 1st 90 days of tenure.• Serve as key contact for Platform-as-a Service (PaaS) expansion—managing (4) implementations.Business Planning / ExecutionProduct / Platform Delivery & ImplementationProject Management Cross-Functional Team ManagementSales Forecasting & AnalysisProcess Mapping
  • Moneygram International
    Go-To-Market Manager: Americas • Product Leadership • Product Implementations / Integrations
    Moneygram International 2017 - Sep 2020
    Dallas, Tx, Us
    Alexis led a portfolio of projects ($3M - $5M); directed cross-functional groups and subcontractors in product implementations and integrations—collaborating with partners throughout engagements.His Select Achievements Include:• Eradicated fraud due to hacking and POS cloning by driving global rollout of 60K physical security devices.• Grew LATAM agents 39% via smooth implementation and onboarding of new partner in Mexico with 17K locations.• Saved $3M on commissions by managing remediation for 13K exclusive relationships in Americas region.• Guaranteed continuity of revenue and compliance with regulations & infosec standards by leading Emergency Response Plan serving 100K+ agent-locations worldwide. Boosting Customer SatisfactionRetaining Partners New Communications Processes Creating / Managing Schedules Developing Revenue / Gross Margin ForecastsDeveloping Business Cases Client / Partner Training Implemented New Products Compliance with Regulations / Policies
  • Moneygram International
    Regional Operations Manager: Latin America & Caribbean Region • Project Management
    Moneygram International 2014 - Jan 2017
    Dallas, Tx, Us
    Alexis led sales ops support delivery to 174 localized master-agents across 44 countries with 44K locations ($420M annual revenue). Worked with business leaders and project teams to execute initiatives from start to product / service implementation—working with sales teams providing product expertise.His Select Achievements Include:• Slahed implementation time for integration of legacy systems to web-services platform 50% by enhancing processes, partnering with banks, credit unions, financial services institutions.• Built new revenue opportunities, implementing new products—including home-delivery remittances, direct-to-bank transfers, mobile wallets.• Created 10% increase in MGI Agent base regionally by adding 16+ new partnerships / 4K+ new locations to network.Cross-functional Team ManagementSales Forecasting & AnalysisProcess Mapping Program ManagementClient Relationship ManagementRegulatory Compliance
  • Western Union
    Regional Operations Supervisor: Spanish, French, Dutch Caribbean Region • Leading Field Operations
    Western Union 2012 - 2014
    Denver, Co, Us
    Alexis orchestrated the $100M Caribbean field operations, including 19 in-country master-agents and payers across 10 countries. He liaised between business groups, IT, and customers, while implementing new strategies and processes for network of 3.5K locations / 30+ business partners.His Select Achievements Include:• Achieved 0% location dormancy and maximum efficiency and productivity in 10 countries.• Radically-improved POS effectiveness through development of training courses for 1K users over 12 months.Increasing Transaction Volume Strategic Planning / Execution Cross-Selling New-Product Penetration Revenue Growth Managing Field Sales Operations
  • Western Union
    Business Developer Analyst: Caribbean & Central America Region • Revenue Growth • Global Operations
    Western Union 2008 - 2012
    Denver, Co, Us
    Alexis led product implementation and oversaw Central America and Caribbean region ($250M revenue for 36 countries) in role that combined operational leadership, business development, and analysis functions. Assisted in execution of growth roadmap and assisted in managing product portfolio for three brands (Western Union, Vigo, Orlandi Valuta). His Select Achievements Include:• Expanded revenue opportunities, turning region from single product / channel to multiproduct / multichannel. Launched prepaid cards, mobile money transfer, account-based money transfer, and bill payments, and created anti-theft insurance program for receivers of remittances.• Generated $250K in new revenue by implementing a digital advertising network in 160+ Central American locations.• Boosted distribution for Vigo – Dominican Republic 122% in <12 months by signing (4) new partners. New Product / Category Development Aligning Pricing Strategies Meeting / Exceeding All GoalsCreating Regional 5-Year Plan Operational Leadership Business Development
  • Vigo Remittance Corp.
    Performance Reporting Manager: Regional Operations For Latin America • Sales Training
    Vigo Remittance Corp. 2006 - 2008
    Us
    Alexis led operations for (2) brands (Vigo and Orlandi Valuta) in Central and South America. He trained front-line line operators and oversaw fulfillment of customer needs and customization of system platforms. Initially hired as a Technical Support Assistant.His Select Achievements Include:• Migrated the call center infrastructure from Sunrise to Mexico—creating SOPs and launching online tools to assist operators. • Reduced international agent implementation process to just 10 days, utilizing Six Sigma approach.• Achieved 100% success rating based on agent feedback by designing and introducing e-learning program for agents. Implementing Reporting / Analysis ToolsMatrixed Business Structures Business Support Streamlining ProcessesDesigning / Launching E-Learning ProgramsRevenue Growth

Alexis Gomez Skills

Leadership Project Management Management Strategic Planning Product Management Process Improvement Operations Management Business Development Risk Management Strategy Cross Functional Team Leadership Training Quality Assurance Business Planning Business Analysis Product Development Payments Finance Financial Services Business Process Improvement Project Planning Vendor Management Team Management Relationship Management Program Management Team Building Marketing Budgets Analysis Call Centers Latin America Change Management Spanish Mobile Payments Information Technology

Alexis Gomez Education Details

  • Universidad Ute
    Universidad Ute
    Business Administration
  • Georgia Southwestern State University
    Georgia Southwestern State University
    Computer Information Systems

Frequently Asked Questions about Alexis Gomez

What company does Alexis Gomez work for?

Alexis Gomez works for Moneygram International

What is Alexis Gomez's role at the current company?

Alexis Gomez's current role is Product and Compliance Operations Manager • Cross-Functional Leadership • Business Planning.

What is Alexis Gomez's email address?

Alexis Gomez's email address is al****@****ail.com

What is Alexis Gomez's direct phone number?

Alexis Gomez's direct phone number is (540)-980*****

What schools did Alexis Gomez attend?

Alexis Gomez attended Universidad Ute, Georgia Southwestern State University.

What skills is Alexis Gomez known for?

Alexis Gomez has skills like Leadership, Project Management, Management, Strategic Planning, Product Management, Process Improvement, Operations Management, Business Development, Risk Management, Strategy, Cross Functional Team Leadership, Training.

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