Clear - community links engagement and recovery service is a mental health support service for residents of Kirklees aged 18+ who have mental health conditions. All referrals are assessed and provided with a key worker to co-produce a support plan where recovery goals are set. We provide cbt based workshops for anger management, bereavement, mindfulness, anxiety plus a wide range of activities that include sport, art, relaxation, creative writing, music and discussion groups like… Show more Clear - community links engagement and recovery service is a mental health support service for residents of Kirklees aged 18+ who have mental health conditions. All referrals are assessed and provided with a key worker to co-produce a support plan where recovery goals are set. We provide cbt based workshops for anger management, bereavement, mindfulness, anxiety plus a wide range of activities that include sport, art, relaxation, creative writing, music and discussion groups like history and peer support. I am responsible for the day to day operational running of the service which is set across Kirklees from two office bases, with some activities delivered out in the community. We have 600+ service users and a team of 20 staff, plus volunteers. Required to produce quarterly monitoring reports against our contract, monitor quality and performance within the service and identify service improvements. Show less

Leading a team of 8 support workers to deliver a community mental health service, which operates 7 days a week, enabling members to work towards recovery.We provide a range of activities and workshops to combat anxiety, depression and enduring mental health conditions.Responsible for reviewing referrals, analysing service user feedback, statistical reporting for contract monitoring, service development and promotion of service to key partners.

Responsible for leading engagement projects dealing with service redesign and improvement on a variety of health topics. Work with the public to gain their feedback, views and facilitate where the public can influence the commissioning cycle.

I was seconded to work on a Department of Health project, of which Bradford was one of eleven NHS pilot sites across the UK. The main aim of the project was to establish and develop patient participation groups within GP surgeries. The groups are a mechanism for patients to have their say on how healthcare is delivered in their surgery and to identify service improvements.I designed branded materials for patient groups to promote the project. By the end of the first year… Show more I was seconded to work on a Department of Health project, of which Bradford was one of eleven NHS pilot sites across the UK. The main aim of the project was to establish and develop patient participation groups within GP surgeries. The groups are a mechanism for patients to have their say on how healthcare is delivered in their surgery and to identify service improvements.I designed branded materials for patient groups to promote the project. By the end of the first year, there was a 60% increase in uptake.Jointly designed and established a stakeholder database to record membership and involvement activity with our IT department.Delivered training to GPs and Practice Managers on engagement techniques to support developing their patient participation groups. Produced online resources for GP practice staff to use when carrying out engagement activities with their patient participation groups. Established, developed and facilitated a successful Maternity Services Liaison Committee. This was a mixture of lay representatives and professionals who came together to discuss maternity services across the district and to identify service improvements. Show less