Alexis Semeraro Email and Phone Number
Alexis Semeraro work email
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Alexis Semeraro personal email
Alexis Semeraro is a Administrative Coordinator at International Society for Third Sector Research. They possess expertise in computer animation, photoshop, maya, adobe creative suite, animation and 17 more skills.
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Administrative CoordinatorInternational Society For Third Sector ResearchSeattle, Wa, Us -
Freelance Digital ArtistSelf-Employed Apr 2020 - PresentSeattle, Washington, United States• Offered freelance graphic design, illustration and animation services with a focus on book cover illustration, streaming assets and motion graphics for promotional content. • Worked with author clients to formulate a branding plan unique to their genre. Identified specific design elements to incorporate into cover art to help fuel book sales. • Designed vector illustration cover art in Adobe Illustrator in accordance with KDP guidelines. • Created promotional illustrations in Adobe Photoshop for use on client social media pages and websites. • Created short promotional animations using Adobe Illustrator and Adobe After Effects for client social media marketing.• Designed brand logo and website for Poe’s Pumpout business. https://www.poespumpout.com/• Assisted clients with administrative tasks related to their small businesses on a case-by-case basis. Tasks included data entry, creating email lists, creating social media pages and adjusting SEO website tags.
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Trust & Safety Incident Management IiRover.Com May 2019 - Apr 2020Seattle, Washington, United States• Conducted analysis of safety incidents to determine appropriate course of action for resolution. • Mitigated incidents through de-escalation tactics and prevention education.• Prepared claims for covered injuries and damage. • Utilized data to drive process improvement. • Integrated the use of text expanders and macros to increase productivity, resulting in improved personal and team metrics. • Maintained empathy and tact while managing sensitive incidents. • Collaborated with the Prevention Team to identify recurring safety challenges. Utilized data collected to propose preventative solutions to reduce risk and improve trust in the brand. • Worked effectively in a hybrid office and remote setting on incidents of various crisis levels. • Assisted in workflow optimization projects to enable efficient team scale with Rover growth. -
Operations Specialist - Advanced SupportRover.Com Oct 2017 - May 2019Greater Seattle Area• Owned projects to improve and streamline workflows such as establishing a payment rubric for assistance funds. • Collaborated on other team projects to establish new workflows, improve existing workflows and propose future tools to address team and company growth.• Utilized dashboards to track data trends to inform progress and drive process improvement.• Partnered with Customer Experience, Trust & Safety and Legal to improve interdepartmental processes and address high crisis situations.• Maintained neutrality in all interactions between platform users to best assist the needs of each individual. • Utilized de-escalation tactics to mitigate crisis contacts.• Consistently improved personal metrics such as TTR (time to resolution) and TT1 (time to first contact) to meet both personal and team metric goals. • Received two Top Dog awards for exceptional performance and contributions to the team.• Regularly volunteered to assist with additional projects and workloads across the organization to develop skills and knowledge of other business operations. • Worked effectively in a hybrid office and remote setting. • Partnered with team SME to build out Confluence resources for role guidelines, tasks and challenges.
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Customer Service RepresentativeSocial Security Administration May 2015 - Oct 2017Auburn, Washington, United States• Received two Customer Service Appreciation awards and one Service Award for exemplary public service. • Adhered to federal policies and regulations.• Maintained confidentiality while handling sensitive personal information. • Worked with the public to resolve inquiries of varying complexity.• Maintained empathy and applied active listening skills to address individual needs. • Regularly volunteered to process additional workloads to assist the agency mission. • Identified situations requiring specialized processing and escalated as needed to the appropriate team via outlined agency protocols. • Utilized de-escalation tactics to maintain productivity within escalated interactions. • Participated in communication workshops to improve interpersonal communication skills. -
Render WranglerRochester Institute Of Technology Sep 2011 - May 2012Rochester, New York Area• Monitored status of the render farm to ensure adequate resource availability based on the number of projects in the farm at any given time. • Maintained fair resource sharing amongst students to prevent farm backlog and misuse. • Assisted students in troubleshooting errors during rendering. • Notified students of completed renders.
Alexis Semeraro Skills
Alexis Semeraro Education Details
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Frequently Asked Questions about Alexis Semeraro
What company does Alexis Semeraro work for?
Alexis Semeraro works for International Society For Third Sector Research
What is Alexis Semeraro's role at the current company?
Alexis Semeraro's current role is Administrative Coordinator.
What is Alexis Semeraro's email address?
Alexis Semeraro's email address is as****@****ver.com
What schools did Alexis Semeraro attend?
Alexis Semeraro attended Rochester Institute Of Technology.
What are some of Alexis Semeraro's interests?
Alexis Semeraro has interest in Social Services, Children, Skiing, Creative Baking, Advertising, Animal Welfare, Working With Animal Rescues, Movies.
What skills is Alexis Semeraro known for?
Alexis Semeraro has skills like Computer Animation, Photoshop, Maya, Adobe Creative Suite, Animation, Zbrush, After Effects, Microsoft Word, Powerpoint, Baking, Microsoft Excel, Advertising.
Who are Alexis Semeraro's colleagues?
Alexis Semeraro's colleagues are Mario Aquino Alves, Cristina Rey, Pablo Marsal Baraldi.
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