• Identify labor needs and goals• Plan labor and resources• Prioritize work flow and daily scheduling• Implement training as needed• Ensure the safety of leads and associates• Develop leads and associates through one on one coaching• Recognize leads and associates to show appreciation and improve performance• Ensure conflict resolution• Lead group meetings• Communicate with peers, staff, and internal business unit departments during meetings• Create reports for KPI tracking, audits, and productivity

• Promote businesses all over Georgia• Set up and break down events• Attract potential clients using social skills• Build rapport to gain trust• Interact with people to generate interest and drive sales• Distribute B2C promotion marketing material throughout relevant target markets

• Worked directly with the founder of the company to complete digital marketing tasks• Wrote 60+ articles for company websites in a variety of industries• Conducted SEO / keyword research using Keywords Everywhere• Improved SEO and readability scores using content analysis tools• Created SEO strategies for a wide range of industries• Worked directly with the Chief Content Officer to complete social media assignments• Produced 100+ social media plans per month using Excel then put them into Hootsuite• Conducted hashtag research for social media posts• Managed 10+ social media accounts on multiple social media platforms• Communicated with clients and the graphic designer about social media plans and graphic creation• Created, analyzed, and presented all social media reports to the Chief Content Officer• Obtained Hootsuite certification

• Assisted in the growth and awareness of the organization • Communicated professionally when sending emails for potential partnerships• Used SEO to find visual content on Instagram• Increased the amount of followers, interactions, likes, and comments• Interacted with followers on the organization’s Instagram