Alex Jack Email & Phone Number

Stratford-Upon-Avon, Gb

Slough, Berkshire, Gb

Alex leads the international ICT team with responsibilities of managing all functional and business applications, secure Customer connectivity and support systems, lab environments and datacentres, end user support services, facilities and mergers and acquisitions. With the agenda of providing excellent and stable core ICT services, being an approachable and reliable business partner and innovating technology solutions to provide Acision with a competitive advantage Alex manages his team to deliver at a high level of quality and control.

Warwick, Gb

Managing the day to day operations of the new business, development and support teams, ensuring customer satisfaction is maintained and the business continues to grow and meet its targets

Warwick, Gb

Intelligentgolf is a leader in golf club membership, handicapping, tee time booking and club website systems. This dynamic technology company has seen rapid customer and staff growthAlex performed a review of the end to end business processes, focusing upon efficiencies which could be sought through streamlining support, development, new business and project management functions. A detailed report was delivered articulating the observations and a series of recommendations on how the business processes and systems can be aligned with the management team's vision

Richardson, Texas, Us

Providing interim CIO management during 2013 Alex ran ICT and Facilities. During this time it was necessary to realign these functions with the needs of this global business. In addition to business as usual operations, a large number of transformation programmes were executed with success : • Delivery of global ICT and Facilities operations with budget and improving on target by 20% in year• Restructuring of ICT function to meet current business needs including recruitment of 8 new team members• Formed Applications team, created ERP strategy and insourced ERP support• Delivered Project Management toolset & cloud based ServiceNow customer support tools for customer support organisation • Within the Facilities transformation programme, 10 leases were re-negotiated, three major offices moved and $3m savings achieved. • Renegotiated web and audio conferencing services and set voice strategy to cloud based MS Lync

Montreal, Quebec, Ca

Responsible for Cloud computing strategy creation to address major operational cost challenges through a new virtualisation service portfolio , a global operating model and datacentre consolidationDelivery of business strategy, technical architecture and commercial approach for converged computing technology and operations across all UK datacentres. (47%ROI, 2 year payback)Development of Cloud services and implementation roadmap for global datacenters leading to Datacentre consolidation approach (Target 65 locations to 8 strategic datacentres)Implementation of global Technology policy for Telecommunications and Security assets and servicesDefinition and execution of global Mobile telephony & global WAN sourcing activities to address £32m annual spend (target £10m spend reduction)

Montreal, Qc, Ca

I am responsible for Logica's Telecommunications strategy and the services delivered within Logica's Infrastructure Management business. I lead the team defining strategy, policy and vendor management to meet the business needs, optimise spend, identify the right strategic partners and innovate new IM services.I am responsible for transformation and operations of the Logica global enterprise network across datacentres, line of business application deployment and voice and collaboration technologies.

Montreal, Qc, Ca

Reporting to the Chief Information Officer, Alex is responsible IS reporting, budgeting, communications and change management. Alex’s IS/IT approach follows promoting the value of information and IT to the organisation, especially information security, integrity and relevance. In achieving this infrastructure services are standardised; application and information services are simplified around a clear data model implemented using service orientated architectures; information is presented to users which is relevant through searching technologies.

Montreal, Qc, Ca

Alex was the Group Infrastructure Manager for LogicaCMG, a global IT services organisation numbering 40,000 staff in over 40 countries. Alex’s role is within the CIO department with global and wide ranging responsibilities. Originating within a customer facing delivery community Alex’s background is in meeting business requirements with fit for purpose IT solutions. In recent years Alex has been at the forefront of LogicaCMG’s business change programmes establishing MIS and ICT governance as the organisation rapidly expanded, ICT strategy and major investment programmes. Alex has considerable IT and Management experience at enterprise level within global IT organisations. Working with both customers and internal business services Alex has defined strategy and policy helping shape investment and providing effective controls.

Montreal, Qc, Ca

Responsible for the development of the Corporate Infrastructure of LogicaCMG involving management and governance of the Infrastructure for 22,000 employees. Following merger of Logica and CMG Alex formed LogicaCMG’s Infrastructure Development team comprising Senior Technical Architects and engineers delivering :• Implementation of worldwide Windows 2003 Active Directory and Exchange 2003 Messaging. Following user and mailbox migration these initiatives resulted in LogicaCMG having a globally integrated infrastructure and resulted in >£1m savings from legacy decommissioning. • Providing infrastructure solutions enabling LogicaCMG’s Sharepoint Portal Server with a cornerstone being the creation of a £4M LogicaCMG Application Hosting Centre in Wales based on IBM SAN and Fibre Channel technology. • Improving business Collaboration include Microsoft Live Communications Server, Windows Mobile Access, Microsoft Identity Integration Server and Microsoft Livemeeting.

Bsc (Hons) 2.1, Information Technology & Geology

A-Level, Physics, Geography, Design & Technology

Education record

Education record