Program Manager
Current• Craft a robust risk management plan and guide team for on-budget, on-time project completion• Coordinate with external vendors and ensure smooth third-party integration while collaborating for timely task completion• Analyze website and campaign data, identify improvement opportunities, monitor KPIs, and report progress• Manage successful campaigns, resulting in a 75% traffic increase and an improved ROI of 50% through A/B testing• Provide customer success training and… Show more • Craft a robust risk management plan and guide team for on-budget, on-time project completion• Coordinate with external vendors and ensure smooth third-party integration while collaborating for timely task completion• Analyze website and campaign data, identify improvement opportunities, monitor KPIs, and report progress• Manage successful campaigns, resulting in a 75% traffic increase and an improved ROI of 50% through A/B testing• Provide customer success training and collaborate for prompt issue resolution• Strengthened stakeholder relationships, improved SEO for organic traffic boost• Monitor KPIs, track performance, implement customer success best practices for efficiency• Analyze trends and digital performance using Tableau, Google Analytics and other visualization tools*Achievement: Led a shutdown and migration of a branch in the Company which saved the company over 7 figures in revenue. Show less