• Manage a selling analysis for a top volume account to be presented to the buyer and client weekly• Create 5-8 spreadsheets using Excel that compiles and analyzes key performance metrics for the buyers to review and assist them in their preparation for strategy meetings; studied trends from the data and discussed with buyers• Developed a universal procedure for receiving, organizing and returning 800-1,300 vendor samples for monthly style out meetings and trained other Merchandise Assistants (MA’s) on the process• Selected by the management team as a trainer for newly hired MA’s• Provide support to 6 buyers including: entering purchase orders, managing travel arrangements, organizing vendor visits, maintaining professional relationships with 40-50 accounts, setting up and taking down style out and strategy meetings, and completing miscellaneous special projects

• Created an execution plan for all display changes in the Entertaining and Kitchen departments for Fall 2013 and Spring 2014 and presented the information to the Merchandising Manager• Became the store expert in processing buy-online-pick-up-store (BOPS) orders and in training merchandising/office associates on how to fulfill/problem solve BOPS orders• Executed 3-6 visual displays daily per directive of management; completing signage, lighting and display maintenance for each project while managing my time• Participated in a group of four team members completing two months of work in 5 9-hour shifts for the Spring 2014 floor reset• Supported the office staff by answering incoming calls, resolving customer service inquiries, maintaining orders on hold and processing the cash deposit on a weekly basis

• Analyzed trends in the Dining and Entertaining department and implemented changes to merchandising in order to enhance sales• Reviewed weekly sales reports, presented key items to management and aided in ordering new merchandise• Supported the execution of store/window displays based on a planogram and creative freedom

• Supervised and managed a staff of 15 Student Advocates at the Gender Equity Center• Generated employee work schedules three times per year and assigned staffing for the center’s programs• Empowered Student Advocates to achieve success through delegation of individual, weekly tasks• Managed the director’s calendar using Outlook and checked in guests upon arrival• Resolved conflicts that arose and oversaw general operations and organization of the office• Led monthly staff meetings to train on new procedures and to convey upcoming programs and events