• Managed a team of 3, utilising communication skills and teamwork.• Ensured sustained client satisfaction through organisation, timemanagement and empathy.

• Trained team members with zero experience, supporting them toachieve consistently high standards with attention to detail.

• Taught English in Vietnam to students in person & online, adaptinglessons based on their individual requirements.• Managed 10 different classes independently, employinglistening skills and multitasking.• Used problem solving and adaptability skills to meet students needsin a challenging environment during the COVID pandemic.