Alex Joseph Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Supporting Facilities Services business activities and programs.

Adelaide, Australia

• Responsibilities: Support the implementation of Community Services System by working with business and IT groups:
• Project business analyst activities including participation in vendor and internal workshops, testing & system setup.
• Liaised with all levels of stakeholders including General Manager, Community Mangers, team leaders and careworkers. Developed strong relationships with staff, partly through regular visits to metro & country offices.
• Support analyst and development activities, post go live, including issue identification, vendor engagement on problem resolution and documentation.
• Implemented smartphone application rollout and supported users, many of whom had not used technology.
• Report Development to assist operations and finance with governance and external reporting. These included key operational reports on client & employee visits, client funders, employee mileage charges and invoicing.Key.

Adelaide, Australia

• Responsibilities: Hyperion Support and assist with general support activities for other systems:
• Documentation prepared and training workshops conducted for Wipro staff in Adelaide and overseas. Normal Hyperion support was also being done, including investigating and testing steps for Active Directory.
• Knowledge acquired to assist Wipro supporting Permit Access System (PAS) and Operations Logging software (Opralog). Created relationship with business to overcome delays in implementing fixes and interface issues.

Adelaide, Australia

• Responsibilities: Support diverse systems concurrently with problem solving activities, enhancements & projects:
• Contracts - Oracle Primavera Contract Management: provided support to the business administration team looking after contracts for Origin’s billion dollar investment in APLNG (CSG) in Queensland.
• Project Management - Oracle Primavera P6: There were 5 independent DB instances for the different project groups using the software. This included the APLNG group and Conventional Gas groups in NZ and Australia.
• Asset Maintenance– Viziya: these users in Queensland and Victoria maintained the assets in Oracle ERP.
• Externally hosted energy trading – Nemsight: again based in Queensland across 2 separate business groups.
• Energy Trading - Energy Components (known as GMAR within Origin): provided change management execution.Key Achievements:

Adelaide, Australia

• Responsibilities: Support modules consecutively or concurrently with problem solving, enhancements & projects. I started at Origin supporting Purchasing and progressed to other modules and then Oracle non eBusiness.
• Purchasing – supported requisition & purchase order activities which were used widely by thousands of staff.
• General Ledger (GL) – supported accountants and managers in capital and regional locations during month end and year end. Also worked with other users and colleagues as GL was the end point for transactions within.
• Manufacturing – on the project for shop floor and discrete manufacturing as well as other components at the Regency Park Solar Pilot factory. Following this I was on support till I was moved onto the Invoice Scanning.
• Invoice Scanning – on the project with Accounts Payable for Invoice Scanning with Readsoft and Consit software integrating to eBusiness. This touched as many users as Purchasing as receipting and invoicing were linked.
• Credit Card – Support activity was high as it was used widely for low value purchases and impacted by staff turnover. It was a critical support area because of the need to account for FBT and capital purchase.

Kalgoorlie, Western Australia

• Supported Oracle ERP (GL, Payables and Purchasing), Empac Maintenance & created reports in Oracle Discoverer.

Roxby Downs, South Australia And Kalgoorlie, Western Australia

• In multiple positions to learn Payroll, Accounts Payable, Capital Accounting, Management Accounting & Inventory.

Bachelor’S Degree, Information Technology

Bachelor’S Degree, Business (Accounting)

Education record