Since 1987, Quest Software has been providing software solutions for the fast-paced world of enterprise IT. We have the experience to help organizations manage and monitor databases, take control of hybrid environments and secure it all with security solutions that ensure you are ready for the next threat.I am leading the EMEA Talent Acquisition Team. #Wearehiring #questsoftware #wearequest

Based in the UK, I lead the Talent Acquisition function for the EMEA region covering over 22+ countries and 30+ Entities.Responsibilities include:• Managing and mentoring a high performing team of 4 recruiters and 2 coordinators• Creating, driving, and implementing Talent Acquisition strategy.• Effectively utilizing and analysing data to steer key decision making• Managing TA Budgets• Using key metrics to determine the performance of attraction channels.• Creating efficiencies and improvements in process to reduce cost and time to hire• Aligning with all HR Departments to ensure a smooth candidate journey to include, People Services, Total Rewards, Payroll, Onboarding, and IT Services.• Improving touchpoints across the recruitment journey to create the best possible candidate and internal stakeholder experience• Developing and rolling out TA programmes including structured hiring, ATS manager training.Achievements include:• Growing, coaching, and developing the Talent Acquisition Team to be empowered and successful.• Hiring 400+ Permanent and 100+ Contingent workers across the EMEA region.• Building the EMEA Talent Acquisition function through transition of unsuccessful RPO into a strong Internal TA team. • Introducing Talent Acquisition as a true business partner • Part of a team of TA Leads, designing and implementing Verifone's new Applicant Tracking system, 'Greenhouse' in just 8 weeks.• Personally, delivering live video training to 1,000+ managers to educate on how to use Verifone's systems such as HRMS 'Workday' and ATS 'Greenhouse'• Development and rollout of Verifone Structured Hiring program including content generation for the Verifone Learning Academy.• Development of ATS to include full offer generation, approval, and contract extension • Updating Employment contracts in 22 countries from local, into dual language• Aligning Verifone's Talent Acquisition experience across all regions (Americas & APAC)

IBM's Recruitment Services Division provides end-to-end Recruitment Process Outsourcing (RPO) solutions. I led and managed a team to set up the Talent Acquisition function from scratch for a prominent petrochemical facility in Saudi Arabia.Responsibilities Include:• Leading, managing and mentoring a high performing team of Talent Acquisition Associates, securing the best talent and skills for the organisation• Building and optimizing regional recruitment strategies, ensuring overall talent attraction efforts are in line with organizational goals• Ensuring the recruitment team delivers on promise of quality of service and customer experience • Setting and driving recruitment metrics to ensure KPI's are met• Ensuring Talent Acquisition best practice, procedure, and tools are employed• Training and coaching hiring managers on interview approaches and techniques• Training and upskilling existing Sipchem recruiting resources • Building and maintaining cross functional relationships with all stakeholdersAchievements include:• Creating and implementing recruitment strategy from scratch.• Roll out and implementation 'Success Factors' applicant tracking system (ATS) • Coaching managers/interview teams to incorporate capability and competency based assessments during their interview• Introduction of Online Assessments (Kenexa)• Surpassing satisfaction survey from Senior Management• Exceeding recruitment delivery targets Acting as the primary point of contact in all recruitment activities from intake to analysis and recommendation.• Driving a positive recruitment experience for candidates and Hiring Managers alike• Producing weekly reports and delivering Quarterly Business Review (QBR) presentations.

Ooredoo is a Telecom Operator covering 12 countries across the MENA and South-East Asia region with 17,000 employees. I Managed the In-House recruitment team delivering to the Qatar market (previously Qatar Telecom / Qtel) closing approx. 120 positions per yearResponsibilities Included:• Managing and leading a recruitment team of 5• Working with senior managers and department directors to plan manpower requirements based on annual strategy and skill gaps• Delivery of the department recruitment budget, driving efficiencies while ensuring continues delivery of high quality of service to stakeholders • Working closely with internal HR departments such as OD, Talent Management, employee branding (EVP), to ensure that coordinated practices are applied to vacant positions• Work closely with Talent development team to promote internal talent and successors as first priority for all vacancies • Work with the Nationalization team to ensure Qatari talent is recruited into the right roles to create the future leaders of tomorrow• Annually reviewing recruitment channels to creating PSL and agreements with the top recruitment agencies to support hiring the best candidates• Overseeing the organization of Interviews with shortlisted candidates to include phone, video, face to face, including flying candidates out to Qatar• Reviewing and delivering annual recruitment targets, department KPI’s Achievements included:• Designed, managed and implemented Ooredoo’s online candidate onboarding system “Hayakum”. • Introduced video interviewing which saved time to hire, improved the interview experience and reduced recruitments costs by 50% • Designed and implemented automated recruitment/onboarding reports to management. These were then ushered out from the vendors to their other customers• Introduced a paperless recruitment workflow using tablets to conduct interviews and manage the candidate information creating system improvements and efficiencies.

I performed a 360 Head Hunting recruitment function placing Commercial and Technology candidates into International Telecom Carriers and Operators across the Middle East.Responsibilities Included:• Structured business development calls into new and existing clients• Meeting with Line Managers and HR to build and establish relationship, collecting and qualify requirements and to better understand their hiring processes• Meeting with Candidates to manage their expectations and prepare them for the interview• Head Hunting candidates on the phone or through indirect contact such as mail-shot, email and LinkedIn (my candidates are not actively looking and are not to be found on job boards)• Qualifying all candidates and creating an individual profile to present to the client summarizing their experience and achievements• Formatting CV’s so all candidates are represented in a consistent and equal manner.• Documenting all interactions with clients and candidates on the in-house CRM System ‘EZ Access’• Managing the candidate throughout the recruitment processes which includes salary negotiations and detailed discussions around a ‘relocation calculator’ for those moving from different countries

I managed a number of key existing Eutopia accounts. Worked closely with HR and Line Management to resource, qualifying and manage the candidates to a successful placement. Primarily focused on Technology clients working on permanent positions from CIO’s to network administrators.Responsibilities included:• Recruiting IT professionals at all levels of experience using various resources such as the internal database, job boards, LinkedIn, Direct Recruiting, referrals, and networking• Meeting with clients to evaluate & better understand their business & IT staffing needs• Managing the Clients expectations & understanding their specific hiring processes• Referring & recommending candidates for permanent positions within a client organization• Meeting and qualifying prospective candidates to better understand their strengths and skills and where they fit into an organization• Managing the candidate’s expectations of the recruitment process• Negotiating offers & resolving any issues with both client and candidate leading up to an employment start date• Educating candidates on current market trends, market activity and manage expectations accordingly• Negotiating salaries & hourly rates with candidates to meet the client budgetary guidelines