Alex Pecoraro Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, Us

- Managing human factors program planning, deliverable execution, timelines, and external research vendor engagements for several drug-device combination products.- Leading usability and user research studies in early- to late-stage product development resulting in user insights that inform device user interface, labeling, and packaging design improvement.- Authoring technical documents (i.e., human factors program plans, use specifications, formative & validation research protocols, usability research reports, human factors engineering reports, analytical evaluations, risk assessments) within the design history file as input to clinical and commercial regulatory submission.- Working closely with senior leadership and stakeholders (i.e., medical, quality, engineering, regulatory, labeling, manufacturing, design) throughout the product development lifecycle to ensure that user needs, usability / user interface requirements, and use issues are identified and addressed in the design process.

Indianapolis, Indiana, Us

Carmel, In, Us

- Led and moderated the generative (e.g., customer interviews) and evaluative research (e.g., usability testing) effort to define features for a 2-way digital customer communication platform that should greatly reduce call center operational costs.- Led and moderated the evaluative research effort (e.g., concept testing) for a software product that will bring the entire loan application and point-of-sale selling processes into a cohesive digital space allowing for more transactions to be conducted in a single software application.

Cincinnati, Ohio, Us

Contract at Eli Lilly and Company- Designed generative user research and formative usability testing studies that helped identify user needs, prioritize features, and define the user interface design of a large-volume wearable injector, autoinjector, and a medical mobile application (MMA). - Authored technical documents (i.e., task analyses, heuristic evaluations, research protocols, research reports, risk assessments) within the design history file as input to regulatory submission.- Presented research plans, protocols, and reports to stakeholders for alignment on product design strategy.

Chicago, Illinois, Us

- Managed a digital analytics software implementation (e.g., Google Tag Manager, Google Analytics, Google Data Studio, Tableau) across five web-based software products.- Created quantitative, behavior-based analytics dashboards used to inform product design decisions.- Created analytics-based standard operating procedures for research question intake strategy, security compliance, and data integrity.- Planned and executed qualitative usability research used to inform product design decisions.

Downers Grove, Illinois, Us

- Led and moderated two cycles of early exploratory user interviews for a global Fortune 500 pharmaceutical organization producing a patient journey map that refined and informed which medication delivery system digital features should progress through development.- Moderated and collected data for a competitive automotive benchmark study that was used to evaluate customer satisfaction and infotainment system usability for a Fortune 500 automobile manufacturer.- Created study protocols, recruitment screeners, moderator guides, data collection sheets, and usability reports to support formative, mid-stage, and validation studies in human factors and user experience research.

Chicago, Illinois, Us

- Conducted, reviewed, and analyzed remote unmoderated formative and summative usability testing sessions on usertesting.com.

Indianapolis, Indiana, Us

- Identified and recruited top technical talent to join Fortune 500 organizations.

Indianapolis, Indiana, Us

Indianapolis, Indiana, Us

Master Of Science - M.S., Human Computer Interaction

Bachelor Of Arts - B.A.